Sprint PCS The clear alternative to cellular. SM 1 Copyright © 2002 Sprint Spectrum L. P. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, Sprint PCS, Sprint PCS Wireless Web, Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are trademarks of Sprint Communications Company L. P. All other trademarks are property of their respective owners. 2 Table of Contents Welcome to Sprint PCS 1. Getting Started With Sprint PCS Service..................3 Turning Your Phone ON and OFF............................. 4 Getting Started With Sprint PCS Service..... . . . . . . . . . . . . . . . .4 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . .5 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Understanding This User Guide .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 2. Getting to Know Your Sprint PCS Phone . . . . .9 Front View of Phone . . . . . . . . . . . .10 Viewing the Display Screen . . . . . . . . . . . . . . . . . . .12 Features of Your CDM9155SP. . . . . . . . .13 Using the Battery .................... .14 3. Understanding Roaming . . . . . . . .17 Understanding How Roaming Works . . . .. . . . . . . .18 Setting Your Phone's Roam Mode . . . . . . .. . . . . . . . .19 Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . .20 4. Making and Answering Calls . . . . . . . . . . . . . . .21 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . .22 Adjusting Volume During a Conversation . . . . . . . . . . . . . . . .22 Missed Call Notification . . . . . . . . . . . . . . . . . . . .23 Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Using Sprint PCS Voice Command SM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Incoming Call Notification .. . . . . . . . . . . . . . . . . . . . .26 Calling Emergency Numbers . . . .27 Locating Position in Emergency Calls . . . . . . . . . . . . . . . . . . . . .27 Emergency Call Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 One-Touch Emergency Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 -3 Dialing from Internal Phone Book . . . . . . . . . . . .28 One-Touch Quick Dialing . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Using Two-Touch/ Three-Touch Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Scratch Pad Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Displaying Your Phone Number . . . . . . . . . . . . . . . .30 5. Navigating Through Menus and Entering Text . . . . . . . . . . .31 Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . .34 Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Entering Symbols and Numbers . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 6. Using Sprint PCS Service Features . . . . . . . . . . . .37 Using Caller ID . .38 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . .38 Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 7. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . .41 Setting Up Voicemail .. . . . . . . . .42 Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Retrieving Your Voicemail Messages . .. . . . . . . . . . . . . . . .43 Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Sending Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 New Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Displaying Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Web Message Options. . . . . . . . . . . . . . . . . .46 Extracting Phone Numbers From a Web Message . . . . . . . . . . . . . . . . .46 New Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Displaying Web Alerts . . . . . . . . . . . . . . . . . . .47 Messaging Feature Settings . . . . . . . . . . . .48 8. Managing Call History .. . . . . . . . . . . .49 Viewing Call History (Incoming and Outgoing) . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Call History Options .. . . . . . . . . . . . . . . . . . . . . . . . .50 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Prepending a Phone Number From Call History . . . . . . .51 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 9. Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Adding a New Internal Phone Book Entry .. . . . . . . . . . . . . . . . . . . . .54 Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Dialing from Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Prepending a Number from Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . .56 Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . .58 Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .58 Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Saving and Dialing Phone Numbers With Pauses . . . . . . . . . . . . . . . . . . . . . . . . . . .60 My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . .60 10. Changing Your Phone's Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..61 Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Selecting Ringer Types . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..63 Data/ Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Receiving a Data/ Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Various Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 11. Setting Your Phone's Security . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Accessing the Lock and Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . .74 Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Locking the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Restricting Calls . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Security Settings . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Erasing the Memories . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . .77 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . .78 12. Using the Voice Services of Your Sprint PCS Phone . . . . . . . . . . . . . . . . . .79 Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 13. Experiencing Sprint PCS Wireless Web SM . . . . . . . . . . . . .. . . . . . . . . . . . . . .83 The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Launching the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Web Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 My Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Games . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Using Sprint PCS Wireless Web Mail . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Using AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Using Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Signing Up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .98 14. Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . .101 Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Maintaining Safe Use of and Access to Your Phone . . . . . . . .. . . . . . . . . . . . . . . . .103 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .106 Maintaining Safe Use of the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Safety Information for Wireless Handheld Phones . . . . . .. . . . . . . . . . . . . . . . . . .109 SAR Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .112 Consumer Update on Wireless Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 User Guide Proprietary Notice . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 15. Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . . . . . . .119 Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 1 Welcome to Sprint PCS ® Sprint PCS built the only all-digital, all-PCS nationwide network from the ground up for clearer calls, serving more than 300 major metropolitan areas. We built our network to give you what we believe you really want from a wireless phone: clear sound, private conversations and time-saving features. And Sprint Personal Communications Services can do something even more far-reaching ^Ö simplify your life. Our advanced technology is designed to grow with your communications needs so that one day you'll be able to rely entirely on your Sprint PCS® Phone to stay connected. This guide will introduce you to our technology and your new Sprint PCS Phone through simple, easy-to-follow instructions. Since you're probably anxious to start using your phone, we encourage you to immediately flip to Section One ^Ö Getting Started With Sprint PCS Service. This section provides all the information you need to quickly activate your phone, set up your voicemail and much more. It also contains information on how to contact Sprint PCS should you have questions about service, want to purchase additional products or services, or just check your account balance. Thank you for choosing Sprint PCS. 1 Getting Started With Sprint PCS ® Service In This Section A Turning Your Phone ON and OFF A Getting Started With Sprint PCS Service A Setting Up Your Voicemail A Getting Help A Understanding This User Guide This section walks you through the step-by-step basics of setting up service for your Sprint PCS® Phone, including unlocking and activating your phone, setting up your voicemail and how to contact Sprint PCS for assistance. Once you have completed this section, you're ready to explore the advanced features of your new phone. Getting Started With Sprint PCS Service 3 1 Getting Started Turning Your Phone ON and OFF Turning Your Phone ON To turn your phone on, press for approximately two seconds. Once your phone is ON, it displays "Searching" indicating that your phone is searching for a signal. When your phone finds a signal, it automatically enters Standby mode ^Ö the phone's idle state. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In power save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for Sprint PCS Service by pressing any key (when your phone is turned ON). Tip: The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. Turning Your Phone OFF Press for two seconds until you see a notification on the display screen. Your screen remains blank while your phone is off. Getting Started With Sprint PCS Service Determine if Your Phone is Already Activated If you received your phone in the mail or purchased it at a Sprint® Store, it probably has been activated. All you need to do is unlock your phone. If your phone is not activated, please refer to your Activation Brochure for easy step-by-step instructions. Section 1 4 Getting Started With Sprint PCS Service 10 Unlocking Your Phone Follow these steps to unlock your phone: 1 1. . Press and hold to turn the phone on. 2. Enter your four-digit unlock code. For security purposes, the code is not visible as you type. Tip: If you can't recall your unlock code, try using the last four digits of either your Social Security number or Sprint PCS Phone Number or try 0000 or 1234. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727). Activating Your Phone To activate your phone, follow the directions in the Activation Brochure that was included with your phone. Or visit http:// activate. sprintpcs. com and activate your phone online. Setting Up Your Voicemail All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS voicemail box and personal greeting as soon as your Sprint PCS Phone is activated. To set up voicemail: 1. Press and hold . 2. Follow the system prompts to create your pass code, record your greeting, record your name announcement and choose whether to activate One-Touch Message Access (a feature that lets you press one key to access messages and bypasses the need for you to enter your pass code). Note: The voicemail setup process may vary in certain affiliate areas. Getting Started With Sprint PCS Service 5 1 Getting Started 11 Getting Help Visiting Our Web Site Stop by www. sprintpcs. com to get up-to-date information on Sprint PCS. You can also: ^A Review coverage maps ^A Learn how to use voicemail ^A Access your account information ^A Purchase accessories ^A Add additional options to your service plan ^A Check out frequently asked questions Sprint PCS Customer Care Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week. Simply dial1-888-211-4PCS (4727) from any phone or press from your activated Sprint PCS Phone while on the Sprint PCS Nationwide Network. Tip: If you need to reach Sprint PCS Customer Care while you are off the Sprint PCS Network, dial 1-888-211-4PCS (4727). Once you dial Sprint PCS Customer Care, you can access a number of helpful account services through our automated Customer Care line. By following the voice prompts, you'll be able to learn more about Sprint PCS Products and Services, get Sprint PCS coverage by zip code, or request a copy of your invoice. Tip: If you have a question regarding the operation of your Sprint PCS Phone, dial 1-888-211-4PCS (4727) from another phone so you can use your Sprint PCS Phone while speaking with Customer Care. Section 1 6 Getting Started With Sprint PCS Service 12 Receiving Automated Billing Information For your convenience, your phone gives you free access to billing information on your Sprint PCS Account. This information includes balance due, payment received, billing cycle and the amount of minutes used since your last billing cycle. Follow these steps to access this information: 1. Press . 2. Follow the voice prompts to receive the information you want. Note: This service may not be available in all affiliate markets. Sprint PCS Directory Assistance Sprint PCS Directory Assistance provides a variety of services, including residential, business and government listings; assistance with local or long-distance calls; movie listings; hotel, restaurant and shopping information and major local event information. There is a per call charge and you will be billed for airtime. ^A Press . Sprint PCS Operator Services Sprint PCS Operator Services can provide assistance in placing collect calls or calls billed to a local telephone calling card or a third party. ^A Press . For more information or to see the latest in products and services, visit us online at www. sprintpcs. com. Note: Sprint PCS Operator Services may not be available in all affiliate markets. Getting Started With Sprint PCS Service 7 1 Getting Started 13 Understanding This User Guide This user guide introduces you to our technology and all the advantages of your new Sprint PCS Phone ^Ö through easy-to-follow instructions. ^A Sections break down categories of information to progressively take you all the way from learning the basics to using the most advanced phone features. ^A Tips highlight special shortcuts and timely reminders to help you make the most of your new phone. ^A The Index helps you find specific information quickly. We know that your time is valuable and that's why we've designed this guide to be used in a building block format or in stand-alone sections. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, you'll be able to locate the specific section using the colored tabs. Follow the instructions in that section and you'll be ready to use your phone in no time. Section 1 8 Getting Started With Sprint PCS Service 14 2 Getting to Know Your Sprint PCS Phone In This Section ^A Front View of Phone ^A Viewing the Display Screen ^A Features of your Phone ^A Using the Battery Y our Sprint PCS Phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. We know that you're anxious to start using it, so this section will give you a quick introduction to your new phone. The easy-to-follow instructions will guide you through the basics of the most common features of your phone and you'll be on your way to using it in no time. Don't forget the other chapters in this guide. They're filled with information about the capabilities and benefits of your new Sprint PCS Phone. They include detailed step-by-step instructions that familiarize you with all the features and explain how to customize your phone to meet your specific needs. Getting to Know Your Sprint PCS Phone 9 2 Getting to Know Your Phone 15 Front View of Phone Section 2 10 Getting to Know Your Sprint PCS Phone 4. 7. 10. 13. 9. 6. 11. 14. 15. 12. 8. 1. 2. 3. 5. 16. 16 1. Antenna: Should be fully extended for the optimum reception for phone calls. 2. Earpiece: Let you hear the caller's voice. 3. LED (green): Blinks when you have incoming calls and lights when recharging the battery. 4. Headset Jack: Provides connection for an optional headset. 5. Graphic Display: Displays the menus and various features, etc. 6. Left Soft Key: Allows you to redial the last number dialed and to perform different tasks in the menu options. 7. Right Soft Key: Allows you to enter the Web Menu and to perform different tasks in the menu options. 8. Navigation Key: Press to enter the menu. Press to recall your Internal Phone Book. Press "up" or "down" arrows to scroll through the menus and to control the volume of ringer, key tone and earpiece/ speakerphone. 9. Send Key: Lets you place a call or receive a call. 10. End Key: Press and hold this key to turn the power on or off. Press once to end a call or to exit a menu and return to idle state. 11. Speakerphone Key: Activates speakerphone mode. 12. Message Access Key: Press and hold this key for one-touch access to your voicemail box. Press this key to review text messages or check how many voice messages you have. 13. Clear Key: Clears digits from the display or from a memory location. 14. Star ( ) Key: Press and hold to activate vibration mode for incoming calls. 15. Pound (#) Key: Press and hold to use Voice-Activated Dialing with your Internal Phone Book . 16. Microphone: You speak into the microphone. Getting to Know Your Sprint PCS Phone 11 2 Getting to Know Your Phone 17 Viewing the Display Screen This list identifies the symbols you'll see on your display screen. ^A shows your current signal strength. The more lines you have, the stronger your signal. ^A indicates your phone is in digital mode. ^A means your phone is out of the Service Area. ^A tells you a call is in progress. ^A indicates you are "roaming" off the Sprint PCS Nationwide Network. ^A indicates you have voicemail messages or text messages waiting. Press and hold to call your voicemail box or press quickly to view your message menu. ^A indicates your phone is in vibrate mode. ^A shows your current battery charge strength. Tip: Display indicators let you know when you're off the Sprint PCS Nationwide Network and whether you're operating in digital or analog mode. Icons on Standby : Ringer Volume is in Silent mode. See page 62. : Automatic Answering is active. See page 71. : Phone Lock is active. See page 74. : Keypad Lock is active. See page 75. : Countdown Timer is active. See page 68. : Clock Alarm is active. See page 67. Rm Section 2 12 Getting to Know Your Sprint PCS Phone 18 Features of Your CDM9155SP Congratulations on the purchase of your Sprint PCS Phone, model CDM9155SP. This phone is lightweight, easy-to-use, reliable, and offers many significant features: ^A Dual-band capability provides access to other PCS digital and analog networks where Sprint PCS has implemented roaming agreements (page 18). ^A Sprint PCS Wireless Web® Browser provides access to the wireless Internet in digital mode (page 84). ^A Sprint PCS Wireless Web Mail SM , AOL Instant Messenger SM Service and Sprint PCS Wireless Web Short Mail SM provide quick and convenient text messaging capabilities (page 93). ^A Sprint PCS Wireless Web SM Connection offers wireless modem capabilities for your personal computer in digital mode (page 98). ^A Sprint PCS Voice Command SM lets you dial phone numbers by speaking someone's name or the digits in their phone number (page 24). Getting to Know Your Sprint PCS Phone 13 2 Getting to Know Your Phone 19 Using the Battery Battery Capacity Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge your battery before it is fully drained. The battery provides approximately 2.25 hours of continuous digital talk time (1 hour in analog) or up to 7 days of continuous digital standby time (15 hours in analog). Note: Long backlight settings, searching for service, vibrate mode and Browser use affect the battery's talk and standby times. Tip: Be sure to charge your phone's battery and watch your indicator to ensure your levels are okay. Installing the Battery Your Sprint PCS Phone comes with a LiIon battery. Follow these steps to install it: 1. Press and slide the battery cover to remove it. 2. Place the battery pack in the battery cavity so it fits over the connector. 3. Slide the cover back to snap it on. Section 2 14 Getting to Know Your Sprint PCS Phone Connector 1 2 3 20 Removing the Battery To remove your battery, follow these easy steps: 1. Make sure the power is off so that you don't lose any stored numbers or messages. 2. Press and slide the battery cover to remove it. 3. Lift the battery pack up from the bottom to take it out. Charging the Battery Your Sprint PCS Phone comes with a rechargeable battery. You should charge the battery as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off and you will lose all the information you were just working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upper-right corner of your phone's display screen. If the battery charge is getting too low, the battery icon ( ) blinks and the phone sounds a warning tone. Always use a Sprint PCS-approved Desktop Charger, Travel Charger or Vehicle Power Adapter to charge your battery. Warning! Using the wrong battery charger could cause damage to your phone and void the warranty. Getting to Know Your Sprint PCS Phone 15 2 Getting to Know Your Phone 2 3 21 Using the AC Adapter When you are ready to charge your battery, it is vital that you use only Sprint PCS-approved Desktop Chargers and AC Adapter Chargers. To use the AC Adapter provided with your phone: 1. Turn the phone off. 2. Insert the flat end of the AC Adapter into the slot on the bottom of the phone (with the battery installed). 3. Plug the AC Adapter into a AC120V outlet. 4. The LED indicator at the top of the phone will light green while it is charging. When the phone is off, you will see a charging animation on the display of your phone. 5. When charging is completed, the LED indicator will turn off. 6. Disconnect the AC Adapter from the outlet. 7. Press and hold in the buttons on the flat connector of the AC Adapter and pull the connector away from the phone. It generally takes about 1. 5 to 2 hours to fully recharge a completely rundown battery. With the Sprint PCS-approved LiIon battery, it is okay to recharge the battery before it becomes completely run down. Section 2 16 Getting to Know Your Sprint PCS Phone AC Adapter Buttons to unlatch CDM9155SP AC120V 22 3 Understanding Roaming In This Section ^A ^A Understanding How Roaming Works ^A ^A Setting Your Phone's Roam Mode ^A Setting an Alert When Roam Charges Apply (Call Guard) R oaming is the ability to make or receive calls while you're off the Sprint PCS Nationwide Network. Your new dual-band Sprint PCS Phone works anywhere on the Sprint PCS Nationwide Network and allows you to roam on analog and digital networks virtually anywhere in the U. S. where compatible wireless service is available. This section explains how roaming works as well as special features that let you manage your roaming experience. Understanding Roaming 17 3 Understanding Roaming 23 Understanding How Roaming Works Recognizing Icons on the Display Screen Your phone's display screen always lets you know when you're off the Sprint PCS Network and whether your phone is operating in analog or digital mode. The following chart indicates what you'll see depending on where you're using your phone. Digital Roaming Indicator Indicator Sprint PCS Nationwide Network Other Digital Networks Analog Networks Tip: Remember, when you are using your phone off the Sprint PCS Network, always dial numbers using 11 digits (1 + area code + number). Note: You will pay a higher per-minute rate for roaming calls. Roaming on Other Digital Networks When you're roaming on other digital networks, your call quality and security will be similar to the quality you receive when making calls while on the Sprint PCS Nationwide Network. You may not be able to access certain calling features, such as Sprint PCS Wireless Web. Roaming on Analog Networks When you roam on analog networks, you will experience a similar quality provided by other analog carriers today. Although some calling features, such as Sprint PCS Wireless Web, may be unavailable, you can still make and receive calls. You will experience a few differences: ^A You are more likely to experience static, cross-talk, fade-out and dropped calls. Rm Rm Section 3 18 Understanding Roaming 24 ^A Some calling features which are standard on the Sprint PCS Network, such as Call Waiting, Sprint PCS Wireless Web and direct international dialing, are unavailable. ^A There are security and privacy risks (eavesdropping and cloning) that exist with conventional analog services today. ^A Your battery needs recharging sooner when you use your phone for analog roaming. Tip: If you're on a call when you leave the Sprint PCS Nationwide Network and enter an area where roaming is available (whether digital or analog), your call is dropped. If your call is dropped in an area where you think Sprint PCS Service is available, turn your phone off and on again to reconnect to the Sprint PCS Nationwide Network. Setting Your Phone's Roam Mode Your Sprint PCS Phone allows you to control your ability to roam. By using the Systems menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings on your dual-band phone to control your roaming experience: 1. Press to display Set Mode. 2. To select an option, highlight it and press or the softkey under "OK". ^A Sprint PCS: This setting allows the phone to operate only in Sprint PCS service. ^A Automatic : This setting allows the phone to select a system automatically. ^A Analog : This setting allows the phone to operate on an analog system only. Understanding Roaming 19 3 Understanding Roaming 25 Setting an Alert When Roam Charges Apply (Call Guard) In addition to the roaming icon, Call Guard alerts you when roaming charges apply. This feature makes it easy to manage your roaming charges by reminding you when you make or receive roaming calls. It also requires you to take additional steps before placing or answering a roaming call. These additional steps are not required when you make or receive calls while on the Sprint PCS Nationwide Network. To Turn the Call Guard Feature On or Off: 1. Press to display Call Guard. 2. Highlight On or Off. 3. To confirm, press or the softkey under "OK". Note: Speed Dialing is not available when you are roaming with Call Guard enabled. To Place Roaming Calls With Call Guard On: 1. Dial 1 + area code + the seven-digit number. (You can also initiate a call from the Internal Phone Book or Call History.) 2. Press . The prompt is displayed. 3. Press the confirmation key to place the call. To Answer Incoming Roaming Calls With Call Guard On: 1. Press . The prompt is displayed. 2. Press the confirmation key to answer the call. Remember if the Call Guard feature is set to On, you need to take extra steps to make and receive roaming calls even if you have selected the Analog setting (see page 19). Tip: See "Prepending a Number from Internal Phone Book Entries" on page 56 and "Prepending a Phone Number from Call History" on page 51. Section 3 20 Understanding Roaming 26 4 Making and Answering Calls In This Section ^A ^A Making Calls ^A ^A Answering Calls ^A ^A Using the Speakerphone ^A ^A Using Sprint PCS Voice Command SM ^A ^A In-Call Options ^A ^A Calling Emergency Numbers ^A ^A Using Two-Touch/ Three-Touch Speed Dialing Y our Sprint PCS Phone gives you different options for placing calls, so you can use the method that works best for you. Once you learn the basics here, the possibilities are endless. Making and Answering Calls 21 4 Making and Answering Calls 27 Making Calls Your Sprint PCS Phone offers many different ways to make calls, including Sprint PCS Voice Command SM (page 24), Speed Dialing (page 29) and using Call History (page 50). To make a call using your keypad: 1. Make sure your phone is on. 2. Enter a phone number. (If you make a mistake while dialing, press to erase one digit at a time. Press and hold to erase the entire number.) 3. Press . 4. When you're finished, press . Tip: To redial your last outgoing call, press the softkey under "Redial" to recall the number, then press to redial it. Tip: When making calls off the Sprint PCS Network, always dial using 11 digits (1 + area code + phone number). Answering Calls 1. Make sure your phone is on. If your phone is off, incoming calls go to voicemail. 2. When your phone rings, press . 3. To disconnect the call, press . Tip: You can also answer an incoming call by pressing any key except , and the navigation key. Adjusting Volume During a Conversation Whether you need higher or lower volumes, adjust the volume using the up arrow and down arrow keys during a call. Section 4 22 Making and Answering Calls 28 Missed Call Notification When an incoming call is not answered, the Missed Call log (Called XX) is displayed on your screen. To display the Missed Call entry: 1. Press the softkey under "Refer" (or press ) to display Incoming Call History. 2. Scroll to the missed call entry with icon . 3. Press to dial the number. Using the Speakerphone The speakerphone feature lets you hear audio through the speaker and talk without holding the phone. When the speakerphone is activated, press the navigation key up or down to adjust the volume. To activate the speakerphone during a call: ^A Press . "Speaker ON!" will be displayed. To turn the speakerphone off: ^A Press . Warning! Due to higher volume levels, do not place the phone near your ear during speakerphone use. Muting a Call There are times when it's necessary to mute a call so that your caller does not hear you or certain background noise. To use this function during a call: ^A Press the softkey under "Mute", or press . "Phone is muted!" will be displayed. To unmute a call: ^A Press the softkey under "Unmute", or press . Tip: Ending the call cancels the muting. Making and Answering Calls 23 4 Making and Answering Calls 29 Using Sprint PCS Voice Command SM With Sprint PCS, the first wireless provider to offer innovative Voice Command technology, reaching your friends, family, co-workers and teammates has never been easier ^Ö especially when you're on the go. With Sprint PCS Voice Command: ^A You can store all your contact's phone numbers, so you can simply say the name of the person you want to call. ^A There's no need to punch in a lot of numbers, memorize voicemail passwords or try to dial while you're driving. ^A You can call anyone in your address book ^Ö even if you don't remember their phone number. It's Easy to Start Just dial from your Sprint PCS Phone TM to activate the service. You can dial to go through a Sprint PCS Voice Command tutorial directly from your phone. Create Your Own Address Book You can program up to 500 names into your address book, with each name having up to five phone numbers. That's 2,500 phone numbers ^Ö and with the advanced technology of Sprint PCS Voice Command ^Ö you can have instant access to all of them. There are four ways to update your address book: ^A On the Web: Go to www. talk. sprintpcs. com and receive a fully functional Web-based address book to create and update your contacts. ^A Use an Existing Address Book: Upload your contacts from Microsoft Outlook®, Microsoft Excel® and other personal information software into your address book for no additional charge. Section 4 24 Making and Answering Calls 30 ^A Call Directory Assistance: If you don't have a computer or Internet access handy, you can have Sprint PCS Directory Assistance look up phone numbers for you and automatically add them to your address book. Just say, "Call operator," and we'll add two names and numbers to your address book for our standard directory assistance charge. ^A Use Voice Recordings: Simply dial and say, "Add name." You will then be asked to say the name and number you want to add to your personal address book. Your address book can store up to 20 Voice Recordings at once. How It Works 1. Once you've signed up for Sprint PCS Voice Command and created your address book, all you do is press . You'll hear a tone followed by the prompt "Ready." 2. After the "Ready" prompt, simply say, in a natural voice, the name of the person or the number you'd like to call. For example, you can say, "Call Jane at work," "Call John on his wireless phone," "Call 555-1234" or "Look up Bob." 3. The number will automatically be dialed. Keep in mind that Sprint PCS Voice Command recognizes not only your voice, but any voice, so that others can experience the same convenience if they use your phone. For more helpful hints on Sprint PCS Voice Command, visit www. talk. sprintpcs. com. Making and Answering Calls 25 4 Making and Answering Calls 31 In-Call Options During a call, your phone has menu options in addition to the menu in the standby mode. ^A Mute or Unmute Press the softkey under "Mute" to mute your phone's microphone. Press the softkey under "Unmute" to reactivate the microphone. ^A Tone Press to recall a number from your Internal Phone Book during a call, press , highlight Tone and press . The number will be sent in tones. Tip: See "Responding to Call Waiting" on page 38 and "Three-Way Calling" on page 39. Incoming Call Notification Depending upon your settings, your Sprint PCS Phone notifies you of incoming calls in the following ways: ^A The phone rings and/ or vibrates. ^A The LED flashes. ^A The backlight illuminates. ^A The screen displays an incoming call message. ^A The phone number of the caller displays, if the phone number is available. ^A If the phone number is in your Internal Phone Book, the Phone Book entry's name is displayed. Note: You can mute the ringer by pressing . Section 4 26 Making and Answering Calls 32 Calling Emergency Numbers You can place calls to 911 (dial and press ), 911 or #911, even if your phone is locked, the keypad is locked or your account is restricted. Your Emergency Numbers You can place calls to emergency numbers you programmed, even if your phone is locked, the keypad is locked or your account is restricted. See "Programming Your Emergency Numbers" on page 76. Locating Position in Emergency Calls Your phone supports the system to locate your position (measured in latitude and longitude) when you place an emergency call to 911, 911 or #911 in the digital mode operation. This feature is system dependent. The emergency call is momentarily interrupted, while the phone receives the GPS (Global Positioning System) signals. Important: See "Emergency Calls" on page 108. Emergency Call Mode When the emergency number 911, 911 or #911 is dialed, the phone enters Emergency Call Mode and will attempt to complete the emergency call using any available cellular system it can find. After the call is placed, the phone will stay in the Emergency Call Mode, and attempt to continue to receive service from the cellular system used to complete the call. "Emergency Call Mode, END to exit" will display and the phone will automatically exit the Emergency Call Mode after 5 minutes or after you press . Making and Answering Calls 27 4 Making and Answering Calls 33 One-Touch Emergency Dialing When this feature is on, you can dial your emergency number with a single keystroke, even if your phone is locked or your account is restricted. This feature will not work, when the keypad is locked. 1. Press and hold for more than 2 seconds. 2. Your emergency number in location #1 will be dialed. (See "Programming Your Emergency Numbers" on page 76.) This feature is preset to Off. See "Activating One-Touch Emergency Dialing" on page 76. Note: If you turn this feature on, be cautious that you do not accidentally activate this feature in a pocket or purse. Dialing from Internal Phone Book Your Sprint PCS Phone can store up to 99 Internal Phone Book entries. Each entry can store up to 2 phone numbers and the entry's name. Saved numbers are easily recalled and dialed. To dial from a Internal Phone Book entry: 1. Press and enter an entry number (01 to 99). 2. Highlight the phone number you want to dial. 3. Press . Tip: See "Using Your Internal Phone Book" on page 53 for the details. Section 4 28 Making and Answering Calls 34 One-Touch Quick Dialing When this feature is on, you can dial your Internal Phone Book entries using one key press for locations 2 to 9. 1. Press and hold a digit key ( to ) for more than one second. 2. The primary number in your Internal Phone Book entry will automatically be dialed. See "Quick Dialing" on page 71 to turn this feature on/ off. Note: The key is not for Quick Dialing, but for "One-Touch Emergency Dialing" on page 28. Note: Quick dialing is not available when you are roaming with Call Guard enabled. Using Two-Touch/ Three-Touch Speed Dialing You can dial Your Internal Phone Book entries using two key presses for locations 1-9 or three key presses for locations 10-99. 1. Enter the one or two digit location number of the phonebook address (1 to 9 or 10 to 99). 2. Press . The Primary Number in your Phone Book entry will automatically be dialed. Note: Speed dialing is not available when you are roaming with Call Guard enabled. Scratch Pad Dialing When you enter a telephone number during a call, the number will be stored in the Scratch Pad memory and can be dialed by pressing after terminating the call. Making and Answering Calls 29 4 Making and Answering Calls 35 Displaying Your Phone Number Just in case you forget your phone number, your Sprint PCS Phone can remind you. To display your phone number: 1. Press . The number is displayed. 2. Press to exit. Section 4 30 Making and Answering Calls 36 5 Navigating Through Menus and Entering Text In This Section ^A ^A Menu Navigation ^A ^A Viewing the Menus ^A ^A Selecting a Character Input Mode ^A ^A Entering Characters by Tapping the Keypad ^A ^A Entering Characters Using T9 Text Input ^A Entering Symbols and Numbers T his section is a road map to using your phone and also shows how to enter characters in your phone. Every function and feature can be accessed through a menu. Take a few moments to know your way around and how to enter text. You'll find that it makes your phone easier to use. Navigating through Menus and Entering Text 31 5 Navigating and Entering Text 37 Menu Navigation Your Sprint PCS Phone allows you to scroll through menus quickly and easily. As you navigate through the menu, menu options are highlighted. Select an option by highlighting it and pressing . Selecting Menu Items 1. From the standby mode, press to display the menu. 2. Press up arrow or down arrow key to scroll to the desired menu option and press . 3. The submenu displays. Scroll to the desired submenu option and press . 4. If a choice is available, press or the softkey under "OK". Shortcut to Menu Items To select the desired menu items, you can also enter the menu option number listed in the following page. For example, if you want to change the Contrast (F25) of the display: ^A Press then press . Backing Up Within a Menu To go to the previous menu: ^A Press or . To go to the standby mode: ^A Press . Tip: A mark "" indicates the current setting of the function. Section 5 32 Navigating through Menus and Entering Text 38 Viewing the Menus Menu Diagram Menus let you check or change your phone settings. The following outline shows your phone's menu structure. Navigating through Menus and Entering Text 33 5 Navigating and Entering Text 1. Lock 1. Keypad Lock (F11) 2. Phone Lock (F12) 3. Auto Lock (F13) 4. Unlock Code (F14) 2. Display 1. My Number (F21) 2. Backlight (F22) 1. Standby 2. In-Use 3. Auto Hyphen (F23) 4. Language (F24) 5. Contrast (F25) 6. Version (F26) 7. Last SID (F27) 8. PRL ID (F28) 9. Greeting (F29) 3. Tones 1. Ring Volume (F31) 2. Ringer Type (F32) 3. Key Volume (F33) 4. DTMF Send (F34) 5. Roam Ringer (F35) 6. Settings (F36) 1. Key Tone 2. Beep Alert 3. Caller ID 4. Service 5. Minute 6. Low Battery 4. Times 1. Call Timers (F41) 1. Last Call 2. Outgoing 3. All Calls 4. Lifetime 5. Web Total 2. Clock (F42) 3. Adjust (F43) 4. Alarm (F44) 5. Count Down (F45) 5. Systems 1. Set Mode (F51) 2. Call Guard (F52) 3. Settings (F53) 1. Auto Retry 6. Security 1. Restrict (F61) 2. Emer. Number (F62) 3. 1-Touch Emer. (F63) 4. Code Number (F64) 5. Reset (F65) 1. Timers 2. Phonebook 3. History 4. Text/ Voice 5. Settings 7. Data/ Fax 1. Mode (F71) 2. TTY (F72) 8. Vibrator 9. Voice Dial 0. Other 1. Quick Dialing (F01) 2. Auto Answer (F02) 3. Absence (F03) 4. Redial Key (F04) 5. Location (F05) 39 Selecting a Character Input Mode Your Sprint PCS Phone provides convenient ways to enter words, letters, punctuation and numbers. When entering characters, the current input mode is displayed at the bottom of the screen. To change the character input mode, press the soft key, which is the key under the current input mode, until the mode you want is displayed. Options include: abc (standard text input), Num (numeric input), T9 (T9 predictive text input), and Sym (character and symbol input). Entering Characters by Tapping the Keypad To enter characters by tapping the keypad, select the abc mode (see "Selecting a Character Input Mode" above). Press the corresponding key until the desired character appears. The Shift key turns letter cases: "abc" (lower case), "Abc " (initial capital) and "ABC " (capitals lock). Characters scroll in the following order: ^A 1 @ . ? ! -: ' , ; ^A A B C 2 ^A D E F 3 ^A G H I 4 ^A J K L 5 ^A M N O 6 ^A P Q R S 7 ^A T U V 8 ^A W X Y Z 9 ^A 0 ^A Space ^A Uppercase/ Lowercase Letters Section 5 34 Navigating through Menus and Entering Text 40 Entering Characters Using T9 Text Input To enter characters using T9 Text Input, select the T9 mode (see "Selecting a Character Input Mode" on page 34). T9 Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) ^A The Shift key turns letter cases: "T9" (lower case), "T9 " (initial capital) and "T9 " (capitals lock). ^A If the word you want does not display after you have entered all the letters, press to scroll through additional word selections. ^A To accept a word and insert a space, press . ^A To insert punctuation, press . ^A If you make a mistake, press to erase a single character. Press and hold to delete an entire entry. For more information about T9 Text Input, visit their web site at www. T9. com. Entering Symbols and Numbers To enter symbols, select the Sym mode. (See "Selecting a Character Input Mode" on page 34.) Move the cursor with Navigation key to select one of symbols on the screen. Press the softkey under "OK" to select it and return to the previous mode. To enter symbols in Web Browser, scroll the screens Sym1, Sym2, Sym3 and Sym4. Press the digit key ( to ) to select a symbol and return to the previous mode. To enter numbers, select the Num mode and press the appropriate key (see "Selecting a Character Input Mode" on page 34). Navigating through Menus and Entering Text 35 5 Navigating and Entering Text 41 Section 5 36 Navigating through Menus and Entering Text 42 6 Using Sprint PCS Service Features In This Section ^A ^A Using Caller ID ^A ^A Responding to Call Waiting ^A ^A Three-Way Calling ^A Forwarding Your Calls N ow that you've mastered the basics, you can begin to focus on where you want to go. This section guides you through the calling features that enhance your Sprint PCS Service. From Caller ID to Call Forwarding, using these features will help you make the most of your Sprint PCS Service. Using Sprint PCS Service Features 37 6 Service Features 43 Using Caller ID Caller ID lets you know who's calling by displaying the number of the person calling when your phone rings. If the caller's name and number are already stored in your Internal Phone Book, the corresponding name appears with the number. In the same way, if you call someone who has this feature, your phone number displays on their phone. To block your phone number from being displayed for a specific outgoing call: 1. Press . 2. Enter the number you want to call. 3. Press . To permanently block your number, call Sprint PCS Customer Care. Responding to Call Waiting Call Waiting alerts you to incoming calls while you're on a call by sounding two beeps. The display screen informs you that a call is coming in and shows the caller's phone number (if it is available). To respond to an incoming call while you're on a call: ^A Press . This puts the first caller on hold and answers the second call. ^A To switch back to the first caller, press again. Tip: For those calls where you don't want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Note: You don't have to worry about being interrupted during a Sprint PCS Wireless Web SM call because Call Waiting and Three-Way Calling are automatically disabled. Section 6 38 Using Sprint PCS Service Features 44 Three-Way Calling With Three-Way Calling, you can talk to two different people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Enter a number you wish to call and press . 2. Once you have established the connection, press then enter the second phone number and press . 3. When you're connected to the second party, press once more to begin your three-way call. If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all three callers are disconnected. Forwarding Your Calls Call Forwarding lets you forward all your incoming calls to another phone number ^Ö even when your phone is turned off. You can continue to make calls from your phone with Call Forwarding activated. To Activate Call Forwarding 1. Press . 2. Enter the area code and phone number to which your future calls should be forwarded. 3. Press . You will hear 2 brief tones to confirm the activation of Call Forwarding. To Deactivate Call Forwarding 1. Press . 2. Press . You will hear 2 brief tones to confirm the deactivation. Note: You are charged a higher rate for calls you have forwarded. Using Sprint PCS Service Features 39 6 Service Features 45 Section 6 40 Using Sprint PCS Service Features 46 7 Managing Messaging In This Section ^A ^A Message Types ^A ^A New Voicemail Message Alerts ^A ^A Sending Web Messages ^A ^A New Web Messages ^A New Web Alerts Y our Sprint PCS Phone is always working to help you stay connected ^Ö even when you're unavailable. With three types of messaging, you can depend on being notified of important information. This section steps you through the messaging functions available on your Sprint PCS Phone. Managing Messaging 41 7 Managing Messaging 47 Setting Up Voicemail The first thing you'll want to do after activating your phone is set up your voicemail (see page 5 for instructions). Knowing When You Have Messages There are several ways your Sprint PCS Phone alerts you: ^A By displaying a message on the screen. ^A By sounding the beep tone. ^A By displaying at the top of your screen for voicemail messages, numeric pages, Sprint PCS Web Messages, or " Web" for Sprint PCS Web Alert. Message Types There are three types of messaging features available from your Sprint PCS Phone's menu. You can receive voicemail, Sprint PCS Web Messages (also known as page/ text or SMS messages) and Sprint PCS Web Alerts (also known as Browser messages) as long as your phone has enough memory locations to store them. ^A Voicemail automatically captures calls when you can't answer your phone or it is turned off. The voicemail system sends a notification to your phone when you have new voice messages or numeric pages. ^A Web Messages include Sprint PCS Wireless Web Messages * and alerts that notify you of new Sprint PCS Wireless Web Mail SM *. (For more information, see "Sending Web Messages" on page 44.) ^A Web Alerts let you know when you receive Sprint PCS Wireless Web Short Mail SM * or an AOL Instant Message*. (For more information on each feature, see "Using Sprint PCS Wireless Web Short Mail" on page 95 or "Using AOL Instant Messenger Service" on page 94.) Note: Sprint PCS Wireless Web services may not be available in certain affiliate areas. * You may need to subscribe to the Sprint PCS Wireless Web to use these features, depending on your service plan. Section 7 42 Managing Messaging 48 New Voicemail Message Alerts When you receive a new voicemail message, your phone alerts you and displays "Voice Mail Msg." with animation. Depending on the settings, your phone may also sound a beep tone. Important: When you are roaming off the Sprint PCS Nationwide Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your Sprint PCS Phone Number. When your voicemail box answers, press and enter your pass code. Please note you will be charged for airtime. Note: Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on and you are in a Sprint PCS Service area. Retrieving Your Voicemail Messages You can review your messages directly from your Sprint PCS Phone or from any other touch-tone phone. To dial from your Sprint PCS Phone. Using One-Touch Message Access: ^A Press and hold . Follow the system prompts. Note: You are charged for airtime minutes when you are accessing your voicemail from your Sprint PCS Phone. Using a Phone Other Than Your Sprint PCS Phone to Access Your Messages: 1. Dial your Sprint PCS Phone Number. 2. When your voicemail box answers, press . 3. Enter your pass code. Managing Messaging 43 7 Managing Messaging 49 Clearing the Voicemail Message Icon Your phone may temporarily continue to display the message/ voicemail icon after you have checked your voicemail messages. To clear the icon from the display screen: 1. Press to enter Message menu. 2. Highlight Voice Mail and press . 3. Press the left softkey, which is the key under "Option". 4. Select Erase and confirm by pressing the right softkey. Sending Web Messages Numeric Pages Callers can send a numeric page to your phone when they reach your voicemail box. Numeric paging to a Sprint PCS Phone comes at no additional charge on any service plan that includes Sprint PCS Voicemail. Note: The numeric paging option for your Sprint PCS Phone must be turned on for your phone to receive pages. This option is selected from within your voicemail feature options. Sprint PCS Wireless Web Messages There are three ways to send a Sprint PCS Wireless Web Message to a Sprint PCS Phone: ^A E-Mail (yourphonenumber@ messaging. sprintpcs. com). ^A Through the Sprint PCS Web site ^Ö www. sprintpcs. com. Select the wireless web messaging link. ^A Using a messaging software (TAP 1. 5 compatible). Sprint PCS Wireless Web Updates To have Sprint PCS Wireless Web Updates automatically sent to your phone, see "Signing Up for Sprint PCS Wireless Web Updates" on page 97. Section 7 44 Managing Messaging 50 New Web Messages When you receive a new Web Message (text message), your phone alerts you and displays "New Message" with animation. Depending on the settings, your phone may also sound a beep tone. Web Message Storage Your Sprint PCS Phone can store up to 30 Web Messages (text messages). When the message memory is full, it deletes the oldest message or rejects a new message, depending on the setting. See "Messaging Feature Settings" on page 48. Displaying Web Messages To display a Web Message (text message) from the standby mode: 1. Press to enter Message menu. 2. Highlight Inbox and press to open the Inbox. 3. The Inbox lists the received messages with an icon and the sender name or number. 4. Scroll the list, and press to view the message. 5. Each time you press the down arrow key the screen displays the time stamp, sender, callback number (if available), and message. 6. To dial a callback number, press the softkey under "Send". The following icons mean: : New Text not yet viewed : Old Text already viewed : Urgent new text : Urgent old text Managing Messaging 45 7 Managing Messaging 51 Web Message Options After you display a Web Message (text message), press the softkey under "Option" to display Web Message options. To select an option, highlight it and press . ^A Erase to erase the received message. ^A Save Address to save the sender's phone number and the call back number in your Internal Phone Book. ^A Search to extract phone numbers (if there are numbers contained in the text message). (See "Extracting Phone Numbers from a Web Message" below.) Extracting Phone Numbers From a Web Message After you display a Sprint PCS Web Message (text message), press the softkey under "Option" to display message options. To extract a phone number contained in the message: 1. Highlight Search and press . 2. Scroll up or down to display the number you want to extract and press . 3. To select an option, press the softkey under "Send" or "Save". ^A Send to dial the phone number. ^A Save to save the phone number in your Internal Phone Book. Section 7 46 Managing Messaging 52 Managing Messaging 47 7 Managing Messaging New Web Alerts When you receive a new Web Alert with high urgency, your Browser launches automatically and displays a notification with the following options. To select an option, press the softkey under "View" or "Skip". ^A View accesses the Sprint PCS Wireless Web Inbox and displays the message. ^A Skip returns to the previous menu. Displaying Web Alerts When you receive new Web Alerts, they are saved in the Alert Inbox. You are notified of new Web Alerts by the right bottom icon "Web" changing to " Web" in the standby mode. To display an alert from the standby mode: 1. Press the softkey under " Web" to enter Web Menu. 2. Press to open Alert Inbox. 3. Scroll up or down to the desired item, and press the softkey under "View" or "Erase". ^A View accesses the Sprint PCS Wireless Web Inbox and displays the message. ^A Erase to erase the web alert. 53 Messaging Feature Settings The following settings customize your phone's Text Messages and Voicemail Notification features. 1. Press to display Message menu. 2. Highlight Settings and press to display the setting menu. ^A New Msg. Alert (new text message alert) selects one of options: Alert On, Alert Off, Vibrate Only or Reminder (sounds short beep tone every 2 minutes). ^A Voice Alert (new voicemail alert) selects one of options: Alert On, Alert Off, Vibrate Only or Reminder (sounds short beep tone every 2 minutes). ^A Erase All erases all text messages in the Inbox. ^A SMS Lines selects to display text messages in 4 or 6 lines. ^A SMS Memory selects the management when the message memory is full: Auto Delete( deletes the oldest text message) or Warning Msg. (rejects a new message). Section 7 48 Managing Messaging 54 Managing Call History 49 8 Managing Call History 8 Managing Call History In This Section ^A ^A Viewing Call History (Incoming and Outgoing) ^A ^A Call History Options ^A ^A Making a Call From Call History ^A Saving a Phone Number From Call History T he Call History helps you manage your time more effectively. It keeps track of incoming calls, calls made from your Sprint PCS Phone and missed calls. This section guides you through accessing and making the most of your Call History. 55 Viewing Call History (Incoming and Outgoing) You'll find your Call History invaluable. It is a list of the last 10 phone numbers or Internal Phone Book entries for outgoing or incoming calls. Call History makes redialing a number fast and easy. It is continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list. Each entry contains the phone number and Internal Phone Book entry name (if the phone number is in your Internal Phone Book). Duplicate calls (same number) may only appear once on the list. To view a Call History entry: 1. Press . 2. Press the down arrow to scroll down to History, then press . 3. Choose Outgoing, Incoming or Scratch Pad then press . 4. Scroll through the Outgoing, Incoming or Scratch Pad list using the down arrow or the softkey under "Next". In the Incoming Call History, calls are marked with or . : Missed call : Answered call Call History Options For additional information and options on a particular call, press the right softkey. This feature gives you the option of selecting: ^A View Number to view the phone number. ^A View Name to view the name (only if the number is saved in your Internal Phone Book). ^A Save to save the phone number in your Internal Phone Book. ^A Erase to erase the number from the Call History. Section 8 50 Managing Call History 56 Making a Call From Call History To place a call from Call History: 1. Select the Call History entry you want to call. 2. Press to dial the number. Prepending a Phone Number From Call History If you need to make a call from Call History and you happen to be outside your local area code, you can add the appropriate prefix by following these steps: 1. Select the Call History entry you want to call. 2. Enter the digits you want to add. 3. Press to dial the number. Saving a Phone Number From Call History Your Sprint PCS Phone can store up to 99 Internal Phone Book entries. Each entry can store up to 2 phone numbers and the entry's name. To save a phone number from Call History: 1. Select the Call History entry to be saved, then press the softkey under "Menu". 2. Scroll to Save, then press the softkey under "OK". 3. Confirm the phone number by pressing the softkey under "Save". 4. "Enter Name!" appears on the display. Enter the name for the entry and press the softkey under "Save" twice 5. When "Voice Data" is displayed, scroll to No and press to save to your Internal Phone Book. Managing Call History 51 8 Managing Call History 57 Section 8 52 Managing Call History 58 9 Using Your Internal Phone Book In This Section ^A ^A Adding a New Internal Phone Book Entry ^A ^A Finding Internal Phone Book Entries ^A ^A Internal Phone Book Entry Options ^A ^A Editing an Internal Phone Book Entry ^A ^A Adding a Phone Number to an Internal Phone Book Entry ^A ^A Selecting a Ringer Type for an Entry ^A ^A Secret Internal Phone Book Entries ^A ^A My Sprint PCS Phone Number N ow you know the basics that help make it easier to stay in touch with people and information. This section helps you make the most of your contacts and use your time more efficiently when you are trying to connect with the important people in your life. Using Your Internal Phone Book 53 9 Internal Phone Book 59 Adding a New Internal Phone Book Entry Your Sprint PCS Phone can store up to 99 Internal Phone Book entries. Each entry can store up to 2 phone numbers and the entry's name. The Internal Phone Book entries also store voice recording for Voice Activated Dialing. To add a new entry: 1. In the standby mode, enter a phone number and press the softkey under "Save". 2. "Enter Name!" appears on the display. Enter the name for the entry and press the softkey under "Save". 3. "Address: _ _" appears on the display. Enter a location number. (If you skip it, the phone will assign the next available location for the entry.) Press the softkey under "Save". 4. "Voice Data" appears on the display. Scroll to Yes or No and press . (See "Using Voice-Activated Dialing" on page 80.) Phone Number Entry Menu When you enter a phone number in standby mode, the following options are available by pressing the softkey under "Menu". To select an option, highlight it and press . ^A Link Mark to link groups of numbers to be sent in sequence. ^A Dual Entry to store a second number in an Internal Phone Book entry. ^A Manual Hyphen to insert a hyphen at any place when you enter a phone number. Section 9 54 Using Your Internal Phone Book 60 Finding Internal Phone Book Entries There are several ways to display your Internal Phone Book entries. Follow the steps outlined in the sections below to display entries from the Internal Phone Book menu. Finding Names You can review all the entries stored in your Internal Phone Book or find an entry quickly by following these simple steps: 1. Press then scroll to Search. 2. Enter the first letter or a part of name in the phone book entry you are searching for, then press . 3. All the matching entries will be displayed, one by one. Finding Entries To find an Internal Phone Book entry by its location number: 1. Press . 2. Enter the two-digit entry number to Address. 3. The entry will be displayed. Internal Phone Book Entry Options When you display an Internal Phone Book entry, the following options are available by pressing the softkey under "Menu". To select an option, highlight it and press . ^A View Number to view the phone number for that entry. ^A View Name to view the name for that entry. ^A Replay to replay the registered voice of the entry. ^A Modify to change the phone number or name of the entry. ^A Move to move the entry to another Internal Phone Book location. ^A Priority to interchange the primary and secondary phone numbers in a location. ^A Erase to erase the phone book entry from the Internal Phone Book. Using Your Internal Phone Book 55 9 Internal Phone Book 61 Dialing from Internal Phone Book Entries To dial the phone number from an Internal Phone Book entry: 1. Display an Internal Phone Book entry. 2. Highlight the phone number you want to dial, if the entry has two numbers. 3. Press to dial the number. Tip: Also see "One-Touch Quick Dialing" (page 29), "Two-Touch/ Three-Touch Speed Dialing" (page 29) and "Voice-Activated Dialing" (page 81). Prepending a Number from Internal Phone Book Entries If you happen to be outside your local area code and need to add a prefix to a phone number: 1. Display an Internal Phone Book entry. 2. Enter the digits you want to add. 3. Press to dial the number. Section 9 56 Using Your Internal Phone Book 62 Editing an Internal Phone Book Entry To make changes to an entry: 1. Display an Internal Phone Book entry. 2. Press the softkey under "Menu" then scroll to Modify and press . 3. Press to delete the number. Enter the new number and press the softkey under "Save". 4. "Enter Name!" appears. Press to delete the name. Enter the new name and press the softkey under "Save". (See "Entering Characters by Tapping the Keypad" on page 34.) 5. "Address: _ _" appears. This screen has "Option" listed below. Press the softkey under "Save". 6. "Voice Data" appears. Scroll to Yes or No and press . See "Using Voice-Activated Dialing" on page 80. Option menu: ^A Icon to assign an icon to appear next the phone number. ^A Ringer Type to assign an individual ringer type to the entry. (See "Selecting a Ringer Type for an Entry" on page 58.) ^A Secret to select the entry's Secret mode. (See "Secret Internal Phone Book Entries" on page 59.) Using Your Internal Phone Book 57 9 Internal Phone Book 63 Adding a Phone Number to an Internal Phone Book Entry To add a second phone number to an entry: 1. Display an Internal Phone Book entry. 2. Press the softkey under "Menu" then scroll to Modify and press . 3. Press the softkey under "Menu" then scroll to Dual Entry and press . 4. The Dual Mark " \ " is inserted. Enter the second number and press the softkey under "Save" three times. 5. When "Voice Data" is displayed, scroll to No and press . Selecting a Ringer Type for an Entry You can assign a ringer type to an Internal Phone Book entry so you can identify the caller by the ringer type. (See "Ringer Types" on page 62.) To select a ringer type for an entry: 1. Display an Internal Phone Book entry. 2. Press the softkey under "Menu" then scroll to Modify and press . 3. Press the softkey under "Save" twice. Then press the softkey under "Option". 4. Scroll to Ringer Type then press . 5. Scroll to the number you want to set and press the softkey under "Select". 6. Scroll to the desired ringer type for this number and press the softkey under "Set". 7. Press the softkey under "OK" then press the softkey under "Save". 8. When "Voice Data" is displayed, scroll to No and press . Section 9 58 Using Your Internal Phone Book 64 Secret Internal Phone Book Entries You can hide an entry's phone number( s) by making the entry secret. A secret number is displayed "Secret" and requires your four-digit security code to view it. To make an entry secret: 1. Display an Internal Phone Book entry. 2. Press the softkey under "Menu" then scroll to Modify and press . 3. Press the softkey under "Save" twice. Then press the softkey under "Option". 4. Scroll to Secret then press . 5. Scroll to the number to be secret and press the softkey under "On/ Off" to turn the phone number into Secret. 6. Press the softkey under "OK" then press the softkey under "Save". 7. When "Voice Data" is displayed, scroll to No and press . To make an entry non-secret, press the softkey "On/ Off" at step 5 above. Tip: If you can't recall your security code, try using the last four digits of either your Social Security number or Sprint PCS Phone Number or try 1234. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727). Using Your Internal Phone Book 59 9 Internal Phone Book 65 Saving and Dialing Phone Numbers With Pauses You can save and dial phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. You can have multiple pauses in a phone number to combine additional numbers. To save phone numbers with pauses: 1. Enter the phone number. 2. Press or press the right softkey twice. The pause is shown as a "=" at the end of the number. 3. Enter the second number. 4. If you have additional numbers, repeat steps 2-3. 5. When you have entered all the numbers and pauses, follow steps 2-4 as described in "Adding a New Internal Phone Book Entry" on page 54. To dial phone numbers with pauses: 1. Display an Internal Phone Book entry. 2. Press . The first number will be dialed. 3. Press . The second number will be sent in tones. 4. Succeeding numbers will be sent in tones each time you press . My Sprint PCS Phone Number To display your phone number: 1. Press . 2. Your phone number will be displayed. Section 9 60 Using Your Internal Phone Book 66 10 Changing Your Phone's Settings In This Section ^A ^A Changing the Greeting ^A ^A Adjusting the Ringer Volume ^A ^A Selecting Ringer Types ^A ^A Changing the Contrast and Backlight Setting ^A ^A Data/ Fax Mode ^A ^A Convenient Settings T his section describes how you can change your phone's settings to best suit your requirements. Take a few moments to review these options and add or adjust the settings that are right for you. Changing Your Phone's Settings 61 10 Changing Your Phone's Settings 67 Changing the Greeting The greeting can be up to 12 characters and is displayed on the first line of your phone's display screen in Standby mode. To change your greeting: 1. Press . 2. Enter the Greeting you want displayed. 3. Then press the softkey under "Save". Adjusting the Ringer Volume To adjust the ringer volume: 1. Press . 2. Keep pressing the up arrow key or down arrow key until you get the desired sound level, or "Silent" mode. Selecting Ringer Types To select a ringer type to alert you of an incoming voice call: 1. Press . 2. Scroll through the ringers until you find the desired one. Then press to set. Tip: See "Selecting a Ringer Type for an Entry" on page 58 to assign to individual Internal Phone Book entries. Section 10 62 Changing Your Phone's Settings 68 Changing the Backlight Time Length The backlight setting lets you select how long the display screen and keypad are backlit after any key press is made. To change the backlight setting: 1. Press . 2. Select Standby or In-Use and press . 3. Scroll through the Standby options (10 sec., Off, Always On) or In-Use options (Normal or Always On) until you find the desired setting. Press to set. Note: Long backlight settings affect the battery's talk and standby times. Changing the Contrast To adjust the contrast on the phone's display: 1. Press . 2. Adjust the contrast by pressing the up arrow and down arrow keys. 3. Press to set. Data/ Fax Mode The Sprint PCS Wireless Web TM Connection Kit (purchased separately) lets you link your laptop PC to your Sprint PCS Phone so you can send and receive data and faxes. Note: The phone must be on a digital network to send or receive data and faxes. Note: When your phone is in Data/ Fax mode, you cannot receive voice calls. Changing Your Phone's Settings 63 10 Changing Your Phone's Settings 69 Receiving a Data/ Fax To receive a data/ fax with your phone: 1. Press . 2. Scroll through the menu and choose the desired mode (Off, Data, Fax, Data Once, Fax Once). 3. Press to set. 4. During data/ fax calls, you can only use . Various Settings Adjusting the Key Tone Volume To adjust the key tone volume: 1. Press . 2. Keep pressing the up arrow key or down arrow key until you achieve the desired sound level, or "Silent" mode. Note: Key tone will be off in Silent mode, but tone will be heard on the other side of the line. Sending DTMF To activate/ deactivate sending DTMF tones when you enter a number during a call: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Roam Ringer To select distinctive ringer tone while you are in roaming area: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Section 10 64 Changing Your Phone's Settings 70 Selecting Key Tone Length To select tone length when a key is pressed: 1. Press . 2. Scroll to Normal or Short. 3. Press to set. ^A Normal: Tone is heard as long as the key is being pressed. ^A Short: Tone is heard for a short time even if the key remains pressed. Single Beep Alert To select the single beep alert for an incoming call in place of the Silent alert: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. See "Adjusting the Ringer Volume" on page 62. Caller ID Alert To set an audible alert when a Caller ID call is received: 1. Press . 2 Scroll to On or Off to select. 3 Press to set. Service Mode Alert To set an audible alert when the service mode changes from Digital to Analog or vice versa: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Changing Your Phone's Settings 65 10 Changing Your Phone's Settings 71 One Minute Beep When this is activated, a short beep tone sounds every minute and two beep tones every five minutes during a call. 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Low Battery Alarm With this feature activated the phone sounds audible alarm when the battery level is low. This alarm prompts you to recharge the battery pack. To set Low Battery Alarm on or off: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Call Timers To display call timers: 1. Press . 2. Scroll to the desired call timer. 3. Press to exit. ^A Last Call: Talk time of the last call. ^A Outgoing: Cumulative talk time of all outgoing calls. ^A All Calls: Cumulative talk time of all incoming and outgoing calls. ^A Lifetime: Cumulative talk time of all incoming and outgoing calls. This timer cannot be reset to zero. ^A Web Total: Cumulative talk time of web access calls. Note: Web access calls are not included in Outgoing and All Calls. Section 10 66 Changing Your Phone's Settings 72 Clock Indicator To display date and time in standby mode: 1. Press . 2. Scroll to On or Off. 3. Press to set. Clock Adjustment Your phone displays date and time in Auto or Manual mode. 1. Press . 2. Scroll to Auto or Manual and press . 3. If Manual is selected, enter the year, month, day and time. (Press for a. m. or for p. m.) 4. Press the softkey under "Save" to set. ^A Auto displays the local time from the network, when operating in digital mode with the icon . ^A Manual displays your clock and can be adjusted manually. Clock Alarm This feature rings an alarm everyday at the time you programmed. 1. Press . 2. Scroll to On and press . 3. Enter the alarm time. (Press for a. m. or for p. m.) 4. Press the softkey under "Save" to set. The icon will be displayed. Changing Your Phone's Settings 67 10 Changing Your Phone's Settings 73 Countdown Timer This feature alerts you when the countdown timer expires. To Start the Countdown Timer: 1. Press . 2. Enter the duration, 1 to 99 minutes. 3. Press to start. The icon will be displayed. To Cancel the Countdown Timer 1. Press again after the timer has started. 2. When "Count Down Stop?" displays on screen with the remaining minutes, scroll to Yes and press to cancel. Auto Hyphenation To select auto hyphenation mode: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Language Selection To select the language in which the menu options are displayed (English, Spanish, French or Portuguese): 1. Press . 2. Scroll to the desired language. 3. Press to set. Section 10 68 Changing Your Phone's Settings 74 Displaying Software Version 1. Press . Version displays. 2. Press to exit. Displaying Last SID (System Identification Number) 1. Press . Last Rescan SID displays. 2. Press to exit. Displaying PRL (Preferred Roaming List) ID 1. Press . PRL ID displays. 2. Press to exit. Automatic Retry This feature automatically retries to dial the number up to seven times. 1. Press . 2. Scroll to On or Off to select. 3. Press to set. 4. Press to cancel the dialing. Changing Your Phone's Settings 69 10 Changing Your Phone's Settings 75 TTY Mode Your phone is able to operate with a TTY (Teletypewriter) device on 45.5 baud in both analog and digital modes. Connect a TTY device to the phone at the earphone-microphone jack, activate the TTY mode and you will place or receive calls in the same manner as ordinary calls. This feature is network dependent in the digital mode, and may not be available in all areas. To activate/ deactivate TTY Mode: 1. Press . TTY Mode displays. 2. Scroll to On or Off and press . 3. When activated, "TTY" will appear on the display. The TTY mode will not be activated if the data/ fax mode is already active. Note: For service questions, TTY users should not dial Sprint PCS Customer Care direct. Instead, dial 711 to your state relay center and provide the relay operator with this number: 1-866-PCS-4TTY (727-4889). For directory assistance, dial 711 to the state relay center or dial direct to Sprint Operator services for the deaf, 1-800-855-4000. Vibrating Alert When activated, the phone vibrates to alert you of the following conditions while in standby mode. The Audible alerts will be muted. ^A Incoming call received, even in Silent mode. ^A New Text Message received, even in Alert Off mode. ^A New Voicemail Notification received, even in Alert Off mode. ^A Caller ID Alert, if activated. ^A Service Mode Alert, if activated. ^A Clock Alarm Alert, if activated. ^A Countdown Timer Alert, if activated. Section 10 70 Changing Your Phone's Settings 76 To activate/ deactivate Vibrating Alert: 1. Press . 2. Scroll to On or Off and press . 3. The icon will be displayed when activated. Shortcut: Press and hold to activate or deactivate it. Note: Be sure to turn the Vibrating Alert feature off when you use the phone in the hands-free car kit accessory. Voice-Activated Dialing To use Voice-Activated Dialing with your Internal Phone Book entries: ^A Press or press and hold . See "Voice-Activated Dialing" on page 81 for details. Quick Dialing Dials the primary numbers in phonebook addresses 02 -09 with the touch of a single button. To activate/ deactivate Quick Dialing: 1. Press . 2. Scroll to On or Off and press . Automatic Answering Automatically answers incoming calls after a preset duration of ringer tones. Convenient when telephone is installed in the hands-free car kit. 1. Press . 2. Scroll to On and press . 3. Enter duration (5 to 30) in seconds. 4. Press to set. Note: This feature will not function if the phone is in "Phone Lock", or "Keypad Lock" mode. Changing Your Phone's Settings 71 10 Changing Your Phone's Settings 77 Redial Soft Key To turn the "Redial" and "Refer" soft keys on or off: 1. Press . 2. Scroll to On or Off to select. 3. Press to set. Locating Position To select the condition that the system measures your location: 1. Press . 2. Scroll to the desired item and press to set. ^A Location On: Allows the system to measure your location at any time. This is system dependent. ^A 911 Only: Restricts the system to measure your location at an emergency call only. Section 10 72 Changing Your Phone's Settings 78 11 Setting Your Phone's Security In This Section ^A ^A Accessing the Lock and Security Menu ^A ^A Locking Your Phone ^A ^A Locking the Keypad ^A ^A Restricting Calls ^A ^A Security Settings ^A ^A Erasing the Memories B y using the security setting on your Sprint PCS Phone, you receive peace of mind without sacrificing flexibility. With several options available, you can customize your phone to meet your personal needs. Setting Your Phone's Security 73 11 Your Phone's Security 79 Accessing the Lock and Security Menu You must enter your unlock code to unlock the phone, or your security code to view the Security menu. To unlock your phone: ^A Enter your four-digit unlock code. To access the Security menu: 1. Press and enter the Security menu number (61 to 65). 2. Enter your four-digit security code. Tip: If you can't recall your unlock code or security code, try using the last four digits of either your Social Security number or Sprint PCS Phone Number or try 0000 or 1234. If none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727). Locking Your Phone When your phone is locked, you can only make calls to 911, Sprint PCS Customer Care or special numbers. To lock your phone: ^A Press . To unlock your phone: ^A Enter your four-digit unlock code. Automatic Phone Lock When this feature is activated, the phone automatically locks after it is turned on. Enter your four-digit unlock code to unlock the phone. To set automatic phone lock mode: 1. Press . 2. Scroll to On and press to set. Section 11 74 Setting Your Phone's Security 80 Changing the Unlock Code To change your unlock code: 1. Press . 2. Enter your current security code and press . 3. Enter your new unlock code and press . Locking the Keypad When the keypad is locked, you can only make calls to 911. To lock the keypad: ^A Press . To unlock the keypad: ^A Press again. Restricting Calls You can restrict which phone numbers you can dial. (The Restrict Calls setting does not apply to 911 or Sprint PCS Customer Care.) To set Call Restriction modes: 1. Press . 2. Enter the four-digit security code and press . 3. Scroll to the desired mode and press to set. ^A 11 Digits allows dialing only numbers 11-digits or less. ^A 7 Digits allows dialing only numbers 7-digits or less. ^A Operator prohibits operator assisted dialing. ^A Rcl 01-09 allows dialing only the numbers in your Internal Phone Book entries 01 to 09. ^A Off has no restriction. Setting Your Phone's Security 75 11 Your Phone's Security 81 Security Settings Programming Your Emergency Numbers You can program up to three emergency numbers with a maximum of 32 digits each. To program your emergency number: 1. Press . 2. Enter the four-digit security code and press . 3. Scroll to the desired emergency number memory location (1, 2 or 3) that you want to change or program, and press . 4. Enter the new emergency number, and press . Preset Emergency Number: ^A #1: 911 ^A #2: Blank ^A #3: Blank Note: The emergency number in memory location 1 will be dialed when the "One-Touch Emergency Dialing" feature is used. Activating One-Touch Emergency Dialing To activate/ deactivate one-touch emergency call feature: 1. Press . 2. Enter the four-digit security code and press . 3. Scroll to On or Off to select. 4 Press to set. Changing Security Code To change your security code: 1. Press . 2 Enter the four-digit security code and press . 3. The current security code is displayed. 4. Enter a new four-digit security code and press . Section 11 76 Setting Your Phone's Security 82 Erasing the Memories Erasing Call Timers To reset all the Call Timers (Last Call, Outgoing, All Calls, Web Total): 1. Press . 2. Enter the four-digit security code and press . 3. Press and press to reset the timers. Erasing the Internal Phone Book To erase all the names and phone numbers in your Internal Phone Book: 1. Press . 2. Enter the four-digit security code and press . 3. Press . 4. Press to clear the memory. Erasing Call Histories To erase the outgoing and incoming call histories: 1. Press . 2. Enter the four-digit security code and press . 3 Press and press to erase the histories. Erasing Text Messages & Voicemail Notification To erase all Text Messages and Voicemail Notification: 1. Press . 2. Enter the four-digit security code and press . 3. Press and press to erase the messages. Setting Your Phone's Security 77 11 Your Phone's Security 83 Resetting Your Phone This feature allows you to reset the User-Programmable functions. To reset your phone: 1. Press . 2. Enter the four-digit security code and press . 3. Press . 4. Press to reset. Section 11 78 Setting Your Phone's Security 84 12 Using the Voice Services of Your Sprint PCS Phone In This Section ^A Using Voice-Activated Dialing T his section explains the features associated with your phone's Voice Services. The easy-to-follow instructions explain how to make calls by simply speaking a command. Using the Voice Services of Your Sprint PCS Phone 79 12 Voice Services 85 Using Voice-Activated Dialing You can use a Voice Dial tag to automatically dial a phone number in your Internal Phone Book. You can register, in your own voice, names for up to 20 numbers. Voice Registration 1. Enter the telephone number. 2. Press the softkey under "Save" three times. 3. Press . 4. After you hear the voice prompt, "Name, please", speak a name to be registered into the microphone of the handset. 5. After you hear the voice prompt, "Again", repeat the name. 6. When the registration is successful, you will hear the prompt "Entry Completed". Note: Register names in your normal voice tone and in a quiet environment. Replaying Registered Voices 1. Press to recall the number. 2. Press , scroll to Replay and press again. 3. You will hear the registered name. Note: Addresses with voice are marked with "V". Section 12 80 Using the Voice Services of Your Sprint PCS Phone 86 Voice-Activated Dialing 1. Press and hold . 2. When the phone says "Name, please," speak the name to place a call into the microphone. 3. You will hear the prompt "Calling" and the number will be automatically dialed. Note: The same person's voice that was used to record the names must be used for dialing, otherwise the VAD feature may not work properly. Note: With stored dual or linked numbers, the primary number can be dialed using VAD. Adding Voice to Stored Numbers 1. Press to recall the number. 2. Press , scroll to Modify and press again. 3. Press the softkey under "Save" three times. 4. When "Voice Data Entry" appears on screen, press and go to step 4 of "Voice Registration" on page 80. Deleting Registered Voices 1. Press to recall the number. 2. Press , scroll to Erase and press again. 3. Scroll to Voice Data and press . 4. When "Voice Data Erase?" appears on screen, scroll to Yes and press . Using the Voice Services of Your Sprint PCS Phone 81 12 Voice Services 87 Section 12 82 Using the Voice Services of Your Sprint PCS Phone 88 13 Experiencing Sprint PCS Wireless Web ® In This Section ^A Launching and Using the Sprint PCS Wireless Web ® Browser ^A Creating Bookmarks ^A Using Sprint PCS Wireless Web Mail SM ^A Using AOL Instant Messenger SM Service ^A Using Sprint PCS Wireless Web Short Mail SM ^A Signing Up for Sprint PCS Wireless Web Updates ^A Setting Up a Sprint PCS Wireless Web Connection B y now you've discovered the great features that come with your Sprint PCS Phone. Now it's time to experience the Sprint PCS Wireless Web. Let the adventure begin. Experiencing Sprint PCS Wireless Web 83 13 Sprint PCS Wireless Web 89 The Sprint PCS Wireless Web With the Sprint PCS Wireless Web and your wireless Internet-ready phone, you have access to many features via the wireless Internet: ^A The Sprint PCS Wireless Web Browser allows you to view specially-designed versions of popular web sites. ^A Sprint PCS Wireless Web Mail lets you send and receive e-mail quickly and easily. ^A The AOL Instant Messenger service lets you keep in touch with family and friends via two-way instant messaging. ^A With Sprint PCS Wireless Web Short Mail, you can use a person's Sprint PCS Phone Number to send instant text messages to their Internet-ready Sprint PCS Phone ^Ö and they can send messages to you. ^A Sprint PCS Wireless Web Updates let you receive daily information updates, including weather, stock quotes and sports scores. ^A The Sprint PCS Wireless Web Connection lets you connect to the Internet or your company's network with a laptop PC or hand-held computing device, and a Sprint PCS Wireless Web TM Connection Kit. Note: Sprint PCS Wireless Web service will not work when roaming off the Sprint PCS Nationwide Network and may not be available in select affiliate areas. Section 13 84 Experiencing Sprint PCS Wireless Web 90 The Sprint PCS Wireless Web Browser Your phone comes equipped with a Browser, which allows you to access up-to-the minute information through the Sprint PCS Wireless Web. You can view specially-designed text versions of popular Internet sites, including Yahoo!®, Amazon. com®, The Weather Channel® and more. Browsing the Sprint PCS Wireless Web using your phone is rather different from using a home computer because sites display specialized text and reduce their graphics. The Browser connects to the Internet by placing a call. Note that flashes on the display whenever a call is in progress. Service charges vary depending on your service option. Launching the Sprint PCS Wireless Web Browser To launch the Sprint PCS Wireless Web Browser: 1. Press the softkey under "Web" in the standby mode. 2. Press or highlight Internet and press . 3. "Charges will apply, Start?" may appear. Press the right softkey to confirm "Yes". 4. Follow the screen prompts. The first time you use the Browser, you'll be prompted to enable the security feature. This automatic process will take 3^Ö 6 minutes to complete and it occurs just once. When the process is complete, you're ready to start using the Sprint PCS Wireless Web. Following the security setup, you'll see the Sprint PCS Wireless Web Home Page. This is the main page for the Browser and it gives you access to all the sites in the Sprint PCS Wireless Web. The next time you use the Browser, you may not see the home page at first because the Browser will display the page you were viewing when you last exited the Browser. Experiencing Sprint PCS Wireless Web 85 13 Sprint PCS Wireless Web 91 The Sprint PCS Wireless Web Home Page Note: The Sprint PCS Wireless Web Home Page is subject to change. You may notice that sometimes the Browser will launch without placing a call. This is because the phone stores recently viewed pages in its memory cache. The Browser will connect automatically when you access a page that's not stored in the cache. If the phone has been inactive for awhile and a new wireless Internet site has not been requested, the Browser will automatically disconnect. The Browser will remain active ^Ö only the connection will end. The Browser will automatically reconnect when you go to a wireless Internet site that's not stored in the phone's memory cache. For this reason, you may find that you are billed for several network connections within a single session. This is normal and is designed to minimize airtime charges. When launching the Browser, you may need to take an extra step or see a reminder that Browser calls will be charged. (See "Web Guard" on page 87 for more information.) PAGE 2 1 What's New? 2 Shopping 3 Travel 4 Tools & Reference 5 People 6 Business Tools 7 Search... 8 Go To... OK MENU WIRELESS WEB 1 My Wireless Web 2 Messaging 3 Games 4 Web Portals 5 Entertainment 6 Finance 7 Sports 8 News & Weather 9 @SprintPCS More... OK MENU Section 13 86 Experiencing Sprint PCS Wireless Web 92 Web Guard The Web Guard requires you to take an extra step each time you launch the Browser. To change your Web Guard setting: 1. In the standby mode, press the softkey under "Web" to enter Web Menu. 2. Highlight Settings and press . 3. Highlight Web Guard and press . 4. Highlight On or Off and press . Using the Sprint PCS Wireless Web Browser Using the Browser is easy once you've learned a few basics. Here are some tips for navigating the Sprint PCS Wireless Web: Softkeys The bottom line of the Browser contains two softkey functions. These are your main controls for getting around. Press the left or right softkey under the desired function to perform it. Scrolling As with other parts of your phone's menu, you'll have to scroll up and down to see everything on some wireless Internet sites. ^A Press the Navigation Key up or down to scroll line by line. Selecting There are two ways to select on-screen items: ^A Highlight the desired item with the Navigation Key and press the softkey under the appropriate function, often labeled "OK". ^A If the items on a page are numbered, you can also use your keypad (number keys) to select an item. Links, which appear [in brackets], allow you to jump to different wireless Internet pages, select special functions or even place phone calls. ^A Select links by highlighting the link, and then activating the appropriate softkey, which is usually (but not always) the left softkey. Experiencing Sprint PCS Wireless Web 87 13 Sprint PCS Wireless Web 93 Tip: The tenth item in a numbered list may be selected by pressing the key on your phone's keypad, even though the number doesn't appear on the screen. Going Home ^A To return to the Sprint PCS Wireless Web Home Page, press then press for Home. Going to a Wireless Web Internet Site From the Sprint PCS Wireless Web Home Page, you can go to a wireless Internet site simply by highlighting the desired site name and activating the OK softkey. Note that the list of wireless Internet sites extends beyond one page. ^A Select More... to see additional site listings. ^A To access a site that does not appear on the Home Page, use the Go To^Å function (on page 2 of the Home Page). You'll be required to enter the URL (site address) for the site you want to visit. It is not necessary to enter "http://" before the site name. Only HDML and WML sites are accessible. Note: Only specially designed wireless Internet sites are available via the Go To... function. Going Back ^A To go back one page, press or . Entering Text Some wireless Internet sites require that you enter text using your phone's keypad. See "Entering Characters Using T9 Text Input" on page 35 or "Entering Characters by Tapping the Keypad" on page 34. Creating a Bookmark Bookmarks allow you to store the address of favorite wireless Internet pages for easy access at a later time. To create a bookmark: 1. Go to the page you want to mark. 2. Press then for Mark Site. Section 13 88 Experiencing Sprint PCS Wireless Web 94 3. A title for the bookmark may already be displayed. You can change the title or enter one of your own. 4. Press the right softkey to confirm "OK" to save the name and add the page to your list of bookmarks. A message appears confirming the bookmark was added to the list. 5. Press the right softkey to return to the screen that you marked and resume navigation within the Sprint PCS Wireless Web Browser. ^A The new bookmark is added to your bookmark list. Note: Bookmarking a page does not store the page contents, just its address. Note: Some pages cannot be bookmarked. Bookmark availability is determined by web site developers. Accessing a Bookmark To access a bookmark: 1. Press then for Bookmarks. 2. Highlight the bookmark you want to display and press the right softkey to confirm "OK". Deleting a Bookmark 1. From the bookmark list, highlight the bookmark you want to delete. 2. Press the left softkey. 3. Highlight Erase from the options and press the right softkey. The Browser Menu The Browser Menu contains several special functions. To access the Browser Menu, press then highlight the desired option. ^A Reload to reload the current wireless Internet page. ^A Home to access the Sprint PCS Wireless Web Home Page. ^A Bookmarks to display the bookmarked address in your list. ^A Mark Site to create a bookmark for the current wireless Internet page. Experiencing Sprint PCS Wireless Web 89 13 Sprint PCS Wireless Web 95 ^A About Openwave to display information about the Openwave Browser. ^A Advanced to display advanced options for your Sprint PCS Wireless Web Browser. (You should only use when instructed by Sprint PCS Customer Care.) Ending a Browser Session To end a browser session and disconnect from the Sprint PCS Wireless Web: 1. Press . You can still browse the cached information. 2. Press again to return to the standby mode. Web Browser Settings To customize your Web Browser: 1. In the standby mode, press the softkey under "Web" to enter Web Menu. 2. Highlight Settings and press . 3. To select an option, highlight it and press . ^A Lock selects the Browser lock mode On or Off. Your four-digit Security Code unlocks the browser. ^A Backlight selects Browser backlight from options: 30sec. (5 to 99sec), Off or Always On. ^A Web Guard turns on/ off a prompt "Charges will apply, Start?" for accessing the Internet. ^A Current Link is normally set to Web Link A. Altering to Web Link B may disable the Web access. Section 13 90 Experiencing Sprint PCS Wireless Web 96 Troubleshooting If you're having trouble using the Sprint PCS Wireless Web Browser, use the following troubleshooting guide: Problem: You can't escape from a particular site. Recommendation: Go to the Sprint PCS Wireless Web Home Page by pressing then for Home. Problem: You continue to receive errors when using a certain site. Recommendation: Try again later. Sites are sometimes temporarily inaccessible due to high traffic volume. If the problem persists, there may be a problem with the site. Problem: The Browser appears to be malfunctioning or stops responding. Recommendation: Reset the Browser by going to the Browser Menu and selecting the "Advanced" then "Restart" option. If that doesn't work, turn your phone off then on again. If that also fails, try removing the battery and then replacing it. If none of these solutions work, please contact Sprint PCS Customer Care. Problem: An error message says the phone is not yet registered for Sprint PCS Wireless Web services. Recommendation: Sprint PCS Wireless Web services can take longer to activate than voice services. Please try again later. If the problem persists for more than one day, please contact Sprint PCS Customer Care. Problem: The message "Network not available" appears. Recommendation: Your phone can't acquire a signal or you are in an area that does not yet support Sprint PCS Wireless Web services. If possible, try to find an area that supports Sprint PCS Wireless Web services. If you continue to receive this message, please contact Sprint PCS Customer Care. Problem: The message "Data Server Unavailable" appears. Recommendation: Sprint PCS Wireless Web services are temporarily unavailable. Please try again later. If this problem persists, contact Sprint PCS Customer Care. Problem: The message "IP Address Missing" appears. Recommendation: Your phone's factory settings have been altered. Please contact Sprint PCS Customer Care for assistance. Experiencing Sprint PCS Wireless Web 91 13 Sprint PCS Wireless Web 97 My Sprint PCS Wireless Web My Sprint PCS Wireless Web lets you manage your Wireless Web bookmarks and create a personalized menu of wireless Internet sites to give you control over your Internet experience. Simply log on to www. sprintpcs. com from your PC, click on the Manage section and locate your account profile. From there, you can build and modify your menu by selecting and arranging your favorite web sites into as many as 27 customized folders. When you launch the Sprint PCS Wireless Web on your Sprint PCS Phone, you will instantly see your personalized menu. To customize and access My Sprint PCS Wireless Web: 1. From your personal computer, log on to www. sprintpcs. com. 2. Enter the Manage section and enter your Sprint PCS Phone Number and password. 3. Click on My Wireless Web and select the web sites and folders you would like to include in your personalized Wireless Web. 4. From your Sprint PCS Phone, launch the Sprint PCS Wireless Web. 5. From the Sprint PCS Wireless Web Home Page, select My Wireless Web and press the right softkey. Your personalized menu of folders and bookmarks will display. Games Using the keys on your Sprint PCS Phone, you can play a variety of entertaining games. Test your card-playing skills in a rousing game of blackjack. Pretend you're a gladiator in ancient Rome. Or play entertaining trivia games with your friends and family. This great feature comes in handy when you have some downtime or anytime you just want to have a little fun. To play a game on the Sprint PCS Wireless Web: 1. Launch the Sprint PCS Wireless Web. 2. From the Sprint PCS Wireless Web Home Page, select Games and press the right softkey. 3. Select the game you wish to play and press the right softkey. 4. Follow the game instructions on your display screen. Section 13 92 Experiencing Sprint PCS Wireless Web 98 Using Sprint PCS Wireless Web Mail With Sprint PCS Wireless Web Mail, you can set up a Sprint PCS e-mail account at no additional charge and perform many of the typical e-mail functions from your Sprint PCS Phone that you can from your personal computer. You can manage your Sprint PCS Wireless Web Mail account from your Sprint PCS Phone or personal computer at www. sprintpcs. com. You can also access other select e-mail providers, including America Online®, Yahoo!®, Juno®, MSN/ Hotmail® and more. To access Sprint PCS Wireless Web Mail: 1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone. 2. From the Sprint PCS Wireless Web Home Page, select the Messaging folder and press the right softkey. 3. From the Messaging folder, select Sprint PCS Mail and press the right softkey. If you're a first-time user, prompts will help you set up your Sprint PCS Wireless Web Mail account by establishing a user name and password. 4. To view your messages, select Inbox with Sprint PCS Wireless Web Mail and press the right softkey. 5. Scroll to select the message you wish to read and press the right softkey. 6. Once you've read a message, use the quick actions at the end of each message (Erase, Reply, Reply All or Next Message) or select Menu for a full list of options. To compose a Sprint PCS Wireless Web Message: 1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone. 2. From the Sprint PCS Wireless Web Home Page, select the Messaging folder and press the right softkey. 3. From the Messaging folder, select Sprint PCS Mail and press the right softkey. 4. Select Compose and press the right softkey. Experiencing Sprint PCS Wireless Web 93 13 Sprint PCS Wireless Web 99 5. Select Add Name to enter the address of the person to whom you're sending a message and press the right softkey. 6. Select Next to enter the subject of your e-mail and your specific message. 7. Select Send when your message is ready to be delivered. Using AOL Instant Messenger Service The AOL Instant Messenger Service lets you keep in touch with family and friends via two-way instant messaging. Simply type a message using your Sprint PCS Phone or personal computer, send it off to friends and family on your Buddy List® group, and they'll receive your message in an instant. Messages can be sent from Sprint PCS Phone to Sprint PCS Phone, personal computer to Sprint PCS Phone and Sprint PCS Phone to personal computer. When you receive a new message, you will be informed by a Sprint PCS Wireless Web Alert ^Ö even when you are not logged on to the Sprint PCS Wireless Web. To sign up for AOL Instant Messenger service, visit the AOL Instant Messenger page from your personal computer at www. sprintpcs. com. Or visit www. aol. com and register for an AOL Instant Messenger screen name and password by downloading the software as instructed. You do not have to be an AOL member to utilize this service. To access AOL Instant Messenger from your Sprint PCS Phone: 1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone. 2. From the Sprint PCS Wireless Web Home Page, select the Messaging folder and press the right softkey. 3. From the Messaging folder select AOL IM and press the right softkey. 4. When the AOL Instant Messenger screen is displayed, highlight the OK softkey and press the right softkey. 5. Enter your AOL Instant Messenger screen name and press the right softkey. (Use the screen name you created when you signed up for the AOL Instant Messenger Service.) Section 13 94 Experiencing Sprint PCS Wireless Web 100 6. Enter the password associated with your screen name and press the right softkey. The AOL Instant Messenger menu is displayed. To send AOL Instant Messages: 1. Access the AOL Instant Messenger screen as outlined above and enter your screen name and password. 2. Select Conversations, Online Buddies or Offline Buddies and press the right softkey. 3. Select the screen name of the person to whom you wish to send a message and press the right softkey. 4. Enter your text message or Quick Reply and press the right softkey. To read AOL Instant Messages: 1. When you receive an AOL Instant Message, you will see " Web" or "Message from AIM" on your display screen. 2. If "Message from AIM" displays, press the softkey under "View" to go to the message location. If " Web" displays, see "Displaying Web Alerts" on page 47. 3. In the Conversations area, the screen name of the Buddy List member who sent you the instant message will be marked with an asterisk (*). Select the marked name and press the right softkey. Your message will display. Using Sprint PCS Wireless Web Short Mail With Sprint PCS Wireless Web Short Mail, you can use a person's Sprint PCS Phone Number to send instant text messages from your Internet-ready Sprint PCS Phone to their Internet-ready Sprint PCS Phone ^Ö and they can send messages to you. When you receive a new message, you'll automatically be notified with a Sprint PCS Web Alert. In addition, Sprint PCS Wireless Web Short Mail includes a variety of pretyped messages, such as "I'm running late, I'm on my way," that make composing messages fast and easy. You can also customize your own pretyped messages, up to 10 characters, from your Sprint PCS Phone or at www. sprintpcs. com. Experiencing Sprint PCS Wireless Web 95 13 Sprint PCS Wireless Web 101 To send a Short Mail message: 1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone. 2. From the Sprint PCS Wireless Web Home Page, select the Messaging folder and press the right softkey. 3. Select Short Mail and press the right softkey. 4. Select Compose and enter the Sprint PCS Phone Number of the person to whom you wish to send a message. 5. Select Type Msg (to enter a message up to 1000 characters), Pre-Set Msgs (to select a preset message) or Icons and press the right softkey. (See "Selecting a Character Input Mode" on page 34 for input options.) 6. Enter your text or select a preset message or icon and press the right softkey. 7. To send the message, select the SEND softkey and press the right softkey. To read a Short Mail message: 1. When you receive a Short Mail message, you will see " Web" or "1 New Short Mail Message" on your display screen. 2. If "1 New Short Mail Message" displays, press the softkey under "View" to go to the message location. If " Web" displays, see "Displaying Web Alerts" on page 47. Note: If your phone does not receive Web Alerts, you cannot receive Short Mail Messages. To reply to a Short Mail message: 1. While the message is open, scroll to Reply and press the right softkey. 2. Select Type Msg (to enter a message up to 100 characters), Pre-Set Msgs (to select a preset message) or Icons and press the right softkey. 3. Enter your text or select a preset message or icon and press the right softkey. Section 13 96 Experiencing Sprint PCS Wireless Web 102 4. To send the message, select the SEND softkey and press the left softkey. To add and/ or edit pretyped messages: 1. Launch the Sprint PCS Wireless Web from your Sprint PCS Phone. 2. From the Sprint PCS Wireless Web Home Page, select the Messaging folder and press the right softkey. 3. Select Short Mail and press the right softkey. 4. Select Menu and press the left softkey. 5. From the Options Menu highlight Pre-set msgs and press the right softkey. 6. From the Edit Pre-Set MS menu, select (Add New) or the message you wish to edit and press the right softkey. 7. Enter your new message or changes and press the right softkey. Signing Up for Sprint PCS Wireless Web Updates With Sprint PCS Wireless Web Updates, you can have the Internet-based information sent directly to your Sprint PCS Phone at the times you choose. When you select the Sprint PCS Wireless Web option, up to 50 updates can be sent to your phone each month at no additional charge. To select the Internet-based information you want sent to your Sprint PCS Phone: 1. From your computer, log on to the Internet. 2. Go to the site from which you want to receive information. A few of the sites you can visit are America Online®, amazon. com®, eCompare!®, ebay®, FoxSports. com® and FTD. com®. (The location where you request updates within each site will vary.) 3. Where indicated on the site, input your Sprint PCS 10-digit phone number followed by "@ messaging. sprintpcs. com." For example: 5551234567@ messaging. sprintpcs. com. Upon completing the registration process, you should begin receiving your updates on your Sprint PCS Phone as requested. Experiencing Sprint PCS Wireless Web 97 13 Sprint PCS Wireless Web 103 Setting Up a Sprint PCS Wireless Web Connection Getting Started Your wireless Internet-ready Sprint PCS Phone allows you to connect to a laptop PC, hand-held or palm-sized computing device to send and receive e-mail, access the Internet or your company's network and more, without searching for a wall-mounted telephone jack. In just three steps, you can use your connectivity: 1. First, you'll need a Sprint PCS Wireless Web Connection Kit (sold separately). 2. Connect your laptop PC to your Sprint PCS Phone by using the serial data cable. The cable adapter will connect to a handheld or palm-sized computing device. 3. Finally, take a few minutes to install the Sprint PCS Dialer SM software onto your computer using the CD. ^A For complete details on how to install and use the software, refer to the user guide in the Sprint PCS Wireless Web Connection Kit you purchased. Note: You will not need to install the Sprint PCS Dialer for Palm® or HPC/ Windows CE. Placing a Data Call To place a data call when you're connected to the Sprint PCS Wireless Web: 1. First, make sure the cable is connected properly. 2. Open the Sprint PCS Dialer application on your computer and place the call. ^A The phone displays the number your computer is calling and a "connecting" message is displayed. ^A Once the call successfully connects, your phone's display shows you information on the status of the data call. Section 13 98 Experiencing Sprint PCS Wireless Web 104 Receiving Sprint PCS Wireless Web Calls Most users use the Sprint PCS Wireless Web Connection to place outgoing data/ fax calls. But you can also set up your Sprint PCS Phone to receive (host) data and fax calls. Because each phone model is different, the Sprint PCS Wireless Web Connection Kit doesn't include instructions for how to set up your phone to receive data and fax calls. Here's the procedure to set up your Sprint PCS Phone to receive a (mobile-terminated) data or fax call: 1. Select the menu option to enable incoming data/ fax calls. Note that incoming voice calls are not possible when your Sprint PCS Phone is set to receive data/ fax calls. 2. Once you've received the incoming data/ fax call, you may want to return the phone to its normal state by disabling incoming data/ fax calls. Using Special Features During a Sprint PCS Wireless Web Call Your phone gives you the ability to use special features while you're on a Sprint PCS Wireless Web call. They are outlined below: ^A Caller ID: Just like your phone stores regular Caller ID numbers, it also stores the numbers of incoming Sprint PCS Wireless Web Connection calls. Note: Caller ID is not available on Sprint PCS Wireless Web Browser calls. ^A Call Waiting: If someone tries to reach you while you're connected to the Sprint PCS Wireless Web, your phone behaves like it is turned OFF. Depending on your service, callers may get your voicemail. Call Waiting is automatically deactivated whenever you place or receive a Sprint PCS Wireless Web Connection call. ^A Accessing Features: You can still access most of your phone's features while you're connected on a Sprint PCS Wireless Web Connection Call. You can navigate the phone's menu system to change or view your phone's features or phone book entries. You can also read messages or view the Caller ID records that you received before placing the call. Experiencing Sprint PCS Wireless Web 99 13 Sprint PCS Wireless Web 105 Ending a Sprint PCS Wireless Web Call It's important to note that some of the normal ways to end a call won't work with the Sprint PCS Wireless Web Connection calls. You should always close the connection through the application on your computer. Your phone will then return to Standby mode. Section 13 100 Experiencing Sprint PCS Wireless Web 106 14 Knowing Performance and Safety Guidelines In This Section ^A Getting the Most Out of Your Reception ^A ^A Maintaining Safe Use of and Access to Your Phone ^A ^A Caring for the Battery ^A ^A Maintaining Safe Use of the AC Adapter ^A ^A Emergency Calls ^A ^A Safety Information for Wireless Handheld Phones ^A Consumer Update on Wireless Phones P art of getting the most out of your Sprint PCS Phone is knowing where and how it works at optimum efficiency. This section outlines performance and safety guidelines that ensure you experience the full quality that your Sprint PCS Phone was designed to give you. Knowing Performance and Safety Guidelines 101 14 Performance and Safety 107 Getting the Most Out of Your Reception Keeping Taps on Signal Strength The quality of each call you make or receive depends on the signal strength in your area. Your phone informs you of the current signal strength by displaying a number of bars next to the signal strength icon. The more bars displayed, the stronger the signal. If you're inside a building, being near a window may give you better reception. Understanding the Power Save Feature If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability or you can check it yourself by pressing any key. Anytime the Power Save feature is activated, a message displays on the screen. When a signal is found, your phone returns to standby mode. Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver. When it's turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode. Knowing Radio Frequency Safety The design of your Sprint PCS Phone complies with updated NCRP standards described below. In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI's 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/ IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP). Maintaining Your Phone's Peak Performance There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. ^A Hold the phone with the antenna raised, fully-extended and over your shoulder. ^A Try not to hold, bend or twist the phone's antenna. ^A Don't use the phone if the antenna is damaged. ^A Speak directly into the mouthpiece. Section 14 102 Knowing Performance and Safety Guidelines 108 ^A Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it's inoperable, return it to a Sprint® Store or call Sprint PCS Customer Care for service. Note: For the best care of your phone, only Sprint PCS authorized personnel should service your phone and accessories. Faulty service may void the warranty. Maintaining Safe Use of and Access to Your Phone FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first. When using your phone in the car: ^A Get to know your phone and its features, such as speed dial and redial. ^A When available, use a hands-free device. ^A Position your phone within easy reach. ^A Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. ^A Do not take notes or look up phone numbers while driving. ^A Dial sensibly and assess the traffic; if possible, place calls when stationary or before pulling into traffic. ^A Do not engage in stressful or emotional conversations that may divert your attention from the road. ^A Dial to report serious emergencies. It's free from your wireless phone. ^A Use your phone to help others in emergencies. ^A Call roadside assistance or a special non-emergency wireless number when necessary. Tip: Purchase an optional Hands-Free Car Kit. Following Safety Guidelines To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger. Knowing Performance and Safety Guidelines 103 14 Performance and Safety 109 Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems and/ or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle. Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Note: Always turn off the phone in health care facilities and request permission before using the phone near medical equipment. Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U. S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air. Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn off your phone when in a blasting area or in other areas with signs indicating that two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn off your phone when you're in any area that has a potentially explosive atmosphere. Although it's rare, your phone or its accessories could generate sparks. Sparks could cause an explosion or a fire resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include: ^A Fueling areas such as gas stations. ^A Below deck on boats. ^A Fuel or chemical transfer or storage facilities. ^A Areas where the air contains chemicals or particles such as grain, dust or metal powders. ^A Any other area where you would normally be advised to turn off your vehicle's engine. Note: Never transport or store flammable gas, liquid or explosives in the compartment of your vehicle that contains your phone or accessories. Section 14 104 Knowing Performance and Safety Guidelines 110 Restricting Children's Access to your Phone Your Sprint PCS Phone is not a toy. Children should not be allowed to play with it because they could hurt themselves and others, damage the phone or make calls that increase your phone bill. Caring for Your Phone ^A Never attempt to disassemble the phone or any of its accessories. If service or repair is required, return the unit to a Sprint PCS-authorized service center. If the unit should be disassembled, a risk of electric shock or fire may result. ^A Always use Sprint PCS-approved accessories and optional devices when operating this cellular phone, as the use of incompatible auxiliary equipment could result in fire, electric shock or other bodily injury. The use of unauthorized accessories will also void your Warranty. ^A Always secure the phone in its holder, when it is not in use. Never place the phone on the passenger seat or anyplace else in the car where it can become a projectile during a collision or sudden stop. ^A Never expose this phone to high temperatures, such as those found near a heater or in a closed car parked in the sun. This can cause heat-damage to the plastic parts, the electronic components and the battery. ^A Never drop this phone or subject it to violent impact or shock. This can cause mechanical damage. ^A Never store this phone in cold areas. When the phone warms up (to its normal operating temperature), moisture can form inside the phone, which may damage the phone's electronic circuit board. ^A Never use harsh chemicals, cleaning solvents, or strong detergents to clean this phone. Always clean it with a soft cloth that has been slightly dampened in a mild soap-and-water solution. ^A Never paint this phone. This can clog the moving parts. Knowing Performance and Safety Guidelines 105 14 Performance and Safety 111 Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery's performance. ^A Use only Sprint PCS-approved batteries and desktop chargers. These chargers are designed to maximize battery life. Using other batteries or chargers voids your warranty and may cause damage. ^A In order to avoid damage, charge the battery only in temperatures that range from 32 o F to 113 o F (0 o C to 45 o C). ^A Don't use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. ^A Never dispose of the battery by incineration. ^A Keep the metal contacts on top of the battery clean. ^A Don't attempt to disassemble or short-circuit the battery. ^A The battery may need recharging if it has not been used for a long period of time. ^A It's best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing. ^A Don't store the battery in high temperature areas for long periods of time. It's best to follow these storage rules: Less than one month: 4 o F to 140 o F (-20 o C to 60 o C) More than one month: 4 o F to 113 o F (-20 o C to 45 o C) ^A Never expose the terminals of the battery pack to any other metal object. Always wrap it or place it in a plastic bag, whenever transporting it. ^A Never heat and never attempt to disassemble the battery pack, as that could cause leakage of the caustic electrolyte. If the battery is accidentally broken, avoid skin contact with the contents. In the event of skin contact, wash the affected area immediately and obtain prompt medical attention. ^A Always turn your phone OFF before removing the battery pack, and always use the battery pack for its intended purpose only. Disposal of Lithium Ion (LiIon) Batteries For safe disposal options of your LiIon batteries, contact your nearest Sprint PCS-authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited. Note: For safety, do not handle a damaged or leaking LiIon battery. Section 14 106 Knowing Performance and Safety Guidelines 112 Maintaining Safe Use of the AC Adapter The AC Adapter and the Desktop Charger that were designed by Sprint PCS for this unit both require the use of a standard 120 V AC power source for their operation. ^A Never attempt to disassemble or repair an AC adapter or desktop charger, as exposure to electric shock hazards may result. Always contact a Sprint PCS-authorized service center, if repair or replacement is required. ^A Never alter the AC cord or plug on your AC adapter or desktop charger. If the plug will not fit into the available outlet, have a proper outlet installed by a qualified electrician. Improper connection can result in the risk of electric shock. ^A Never allow any liquids or water to spill on the AC adapter or desktop charger when it is connected to an AC power source. There is a risk of fire or electric shock. ^A Always use the Sprint PCS-approved AC adapter or desktop charger to avoid any risk of fire or damage to your cellular phone or battery. Bodily injury or property damage may occur as a result of the use of an unauthorized and incompatible AC adapter or desktop charger. ^A Never use an AC adapter or desktop charger if it has a damaged or worn power cord or plug. The use of damaged or worn power cords or plugs could result in electric shock, burns or fire. Contact a Sprint PCS-authorized service center immediately to obtain a suitable replacement. ^A Always unplug the AC adapter or desktop charger from the power source before attempting any cleaning in order to avoid the risk of electric shock. Always use a soft cloth dampened with water to clean the equipment, after it has been unplugged. ^A Never attempt to use an unauthorized AC adapter or desktop charger with your phone in order to avoid any risk of bodily injury or property damage. Since unauthorized accessories have different specifications, they may be incompatible with your phone. ^A Always confirm that the power cord for any accessory is located so that it will not be stepped on, tripped over, or otherwise subjected to damage or stress. ^A Never place heavy objects on a power cord, as this could result in damage to the cord. ^A Never bend or twist a power cord, and never pull on a power cord in a attempt to remove an AC adapter or accessory plug from a socket. Always grasp the AC adapter or the accessory plug directly when unplugging the device in order to avoid damaging the cord. ^A Always disconnect the AC adapter or desktop charger from the power source when it is not in use. Knowing Performance and Safety Guidelines 107 14 Performance and Safety 113 Emergency Calls Never rely solely upon your wireless phone for essential communications (e. g. medical emergencies), if it can be avoided, since a wireless phone requires a complex combination of radio signals, relay stations and landline networks for its operation. Consequently, emergency calls may not always be possible under all conditions on all wireless phone systems. Your wireless phone, however, may sometimes be the only available means of communication at the scene of an accident. When making an emergency call, always give the recipient all necessary information as accurately as possible. Never terminate an emergency call until you have received clearance to do so. FCC Enhanced 911 (E911) Rules Background The Federal Communications Commission (FCC) requires wireless carriers to transmit specific latitude and longitude location (Automatic Location Identification = ALI) information as well as "911" calls to Public Safety Answering Points (PSAPs) to identify the location of the caller in case of emergency. Accuracy requirement for ALI information by FCC E911 rules is within 50 meters for 67 percent of calls and within 150 meters for 95 percent of calls (FCC's ALI Requirements). CDM9155SP's ALI Capability The Sprint PCS Phone CDM9155SP is an ALI-capable phone equipped with the GPS (Global Positioning System: Satellite assisted location information system) receiver supporting GPS based ALI-capable network to comply with the FCC's ALI requirements. The network compliance with the above FCC requirements is dependent on: (a) the use of digital technology by the wireless network; (b) GPS satellite signals being able to reach the handset (such transmissions do not always work indoors, for example) ; and (c) handset signals reaching wireless "base stations" (atmospheric and environmental conditions may cause variations in handset receiving signal strength). Also the transmission of the ALI information is subject, in part, to system constraints within the wireless network to which the E911 signal is transmitted and over which Audiovox has no control. Finally, customers are advised that the CDM9155SP's ALI capability is to be used for E911 purposes only. Section 14 108 Knowing Performance and Safety Guidelines 114 Safety Information for Wireless Handheld Phones Read this information before using your handheld portable Cellular Telephone. Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. FCC RF EXPOSURE INFORMATION In August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U. S. and international standards bodies. The design of this phone complies with the FCC guidelines and these international standards. Use only the supplied or an approved antenna. Unauthorized antennas, damaged antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations. Please contact your local dealer for replacement antenna. Body-worn Operation This device was tested for typical body-worn operations with the BC-9100 belt-clip and LB-9100 holster models, offered by Audiovox as an accessory to this phone, and found to comply with FCC RF exposure requirements. Third-party belt-clips, holsters and similar accessories should be avoided, as they have not been tested and may not comply with FCC RF exposure limits. For more information about RF exposure, please visit the FCC website at www. fcc. gov . PHONE OPERATION Normal position: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. Tips on Efficient Operation: For your phone to operate most efficiently: ^A Extend your antenna fully. ^A Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. DRIVING Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please: ^A Give full attention to driving ^× driving safely is your first responsibility. ^A Use hands-free operation, if available. Knowing Performance and Safety Guidelines 109 14 Performance and Safety 115 ^A Pull off the road and park before making or answering a call if driving conditions so require. ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6") inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: ^A Should ALWAYS keep the phone more than six (6") inches from their pacemaker when the phone is turned ON. ^A Should not carry the phone in a breast pocket. ^A Should use the ear opposite the pacemaker to minimize the potential for interference. ^A If you have any reason to suspect that interference is taking place, turn your phone OFF immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider [or call the customer service line to discuss alternatives]. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Turn your phone OFF in any facility where posted notices so require. Section 14 110 Knowing Performance and Safety Guidelines 116 AIRCRAFT FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft. BLASTING AREAS To avoid interfering with blasting operations, turn your phone OFF when in a "Blasting area" or in areas posted "Turn off two-way radio". Obey all signs and instructions. POTENTIALLY EXPLOSIVE ATMOSPHERES Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always marked clearly. Potential areas may include: fueling areas (such as gasoline stations); below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders); and any other area where you would normally be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Knowing Performance and Safety Guidelines 111 14 Performance and Safety 117 SAR Information THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U. S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1. 6 W/ kg.* Tests for SAR are conducted with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e. g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 1. 45 W/ kg and when worn on the body, as described in this user guide, is 0.72 W/ kg. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http:// www. fcc. gov/ oet/ fccid after searching on FCC ID CJ6DCE45380A. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http:// phonefacts. net. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1. 6 watts/ kg (W/ kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. Section 14 112 Knowing Performance and Safety Guidelines 118 Consumer Update on Wireless Phones U. S. Food and Drug Administration -Center for Devices and Radiological Health 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. 2. What is FDA's role concerning the safety of wireless phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following: ^A Support needed research into possible biological effects of RF of the type emitted by wireless phones; ^A Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and ^A Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: ^A National Institute for Occupational Safety and Health ^A Environmental Protection Agency ^A Federal Communications Commission ^A Occupational Safety and Health Administration ^A National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. Knowing Performance and Safety Guidelines 113 14 Performance and Safety 119 FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in this document. 3. What kinds of phones are the subject of this update? The term "wireless phone" refers here to hand-held wireless phones with built-in antennas, often called "cell," "mobile," or "PCS" phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user's head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person's RF exposure decreases rapidly with increasing distance from the source. The so-called "cordless phones," which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits. 4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don't know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years. Section 14 114 Knowing Performance and Safety Guidelines 120 5. What research is needed to decide whether RF exposure from wireless phones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years' follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop -if they do -may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used. 6. What is FDA doing to find out more about the possible health effects of wireless phone RF? FDA is working with the U. S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 7. How can I find out how much radiofrequency energy exposure I can get by using my wireless phone? All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of 1. 6 watts per kilogram (1. 6 W/ kg). The FCC limit is consistent with the safety standards developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the body's ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Knowing Performance and Safety Guidelines 115 14 Performance and Safety 121 Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http:// www. fcc. gov/ oet/ rfsafety) gives directions for locating the FCC identification number on your phone so you can find your phone's RF exposure level in the online listing. 8. What has FDA done to measure the radiofrequency energy coming from wireless phones ? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, "Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques," sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/ kg (or milliwatts/ g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines. 9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? If there is a risk from these products^× and at this point we do not know that there is^× it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. ^A If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. 10. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure. Section 14 116 Knowing Performance and Safety Guidelines 122 Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless phone interference with medical equipment? Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that that no interference occurs when a person uses a "compatible" phone and a "compatible" hearing aid at the same time. This standard was approved by the IEEE in 2000. FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. 12. Where can I find additional information? For additional information, please refer to the following resources: ^A FDA web page on wireless phones (http:// www. fda. gov/ cdrh/ phones/ index. html) ^A Federal Communications Commission (FCC) RF Safety Program (http:// www. fcc. gov/ oet/ rfsafety) ^A International Commission on Non-Ionizing Radiation Protection (http:// www. icnirp. de) ^A World Health Organization (WHO) International EMF Project (http:// www. who. int/ emf) ^A National Radiological Protection Board (UK) (http:// www. nrpb. org. uk/) Knowing Performance and Safety Guidelines 117 14 Performance and Safety 123 Owner's Record The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: CDM9155SP Serial No.: User Guide Proprietary Notice CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901, 307 5,109,390 5,267, 262 5,416,797 5,506,865 5,544,196 5,657, 420 5,101, 501 5,267, 261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337, 338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511, 073 T9 Text Input is licensed by Tegic Communications and is covered by U. S. Pat. 5,818,437, U. S. Pat. 5,953,541, U. S. Pat. 6,011, 554 and other patents pending. Section 14 118 Knowing Performance and Safety Guidelines 124 15 Terms and Conditions & Warranty Information In This Section ^A Terms and Conditions of Services ^A Manufacturer's Warranty T his section contains the Terms and Conditions of Services and the manufacturer's warranty for your Sprint PCS Phone. Terms and Conditions & Warranty Information 119 15 Warranty/ Terms and Conditions 125 Terms and Conditions of Services Thanks for choosing to connect with Sprint PCS. These terms and conditions are part of your agreement with Sprint PCS for Sprint Personal Communication Services. For the most current version of the terms and conditions, please visit our web site at www. sprintpcs. com or call Sprint PCS Customer Care at 1-888-211-4PCS, because the terms and conditions included with your Sprint PCS Phone^Ù may not the most current version. If you activated Sprint PCS Services before the effective date of these terms and conditions, these terms and conditions replace and supersede any previous terms and conditions. If you have questions about your Sprint PCS Services, call Sprint PCS Customer Care at 1-888-211-4PCS (4727) or visit our Web site at www. sprintpcs. com. Agreement Your agreement (" Agreement") with Sprint Spectrum L. P. and any of its affiliates doing business as Sprint PCS providing Sprint Personal Communications Services (" Services") to you is made up of these Terms and Conditions of Service (" Terms") and the Service Plan that we agree to provide you. Your "Service Plan" is described in our marketing materials, and includes the rates and features we set for that Service Plan. We use the words "we," "us," "our" or "Sprint PCS" to refer to Sprint Spectrum L. P. and its affiliates doing business as Sprint PCS in these Terms. When you activate Services or attempt to use our Services (including, without limitation, attempting to place a call on the Sprint PCS Network or off the Sprint PCS Network when roaming, including "911" or similar calls), you accept the Agreement. Provision of Service Your purchase of Sprint PCS phones or other equipment does not mean that we must provide Services to you. We may decide not to provide Services to you for any lawful reason. We may request that you provide us with any information we reasonably require to determine whether you qualify for Services. Services in some areas are managed and provided under contract with Sprint PCS by independent affiliates with access to the Sprint PCS Network. Some Services may not be available or may operate differently in certain affiliate markets. Credit Verification You must have and keep satisfactory credit to receive and continue to receive Services. We will verify your credit before agreeing to provide Services to you and we may verify your credit at any time while we provide Services to you. Credit verification may include a review of credit reports that we receive from commercially available credit bureaus. We may require a guarantee of payment by an individual or entity approved by us. If at any time we determine, in our sole discretion, that payment for Services may not be made when due, we may suspend Services to your phone and require that you Section 15 120 Terms and Conditions & Warranty Information 126 provide payment on account or a guarantee of payment before we resume Services to your phone. Changes to Agreement We may change this Agreement at any time (but see Service Plan). Any changes to the Terms are effective when we publish the revised terms. If you use our Services or make any payment to us on or after the effective date of the changes, you accept the changes. If you do not accept the changes, you may terminate Services (but see Termination and Changing Service Plans). For purposes of the Agreement, "use" includes keeping the right to access the Sprint PCS Network by not terminating Services. You may not modify the Agreement except for your Service Plan (see Termination and Changing Service Plans). Service Plan You may be eligible for a fixed length Service Plan (" Term Service Plan") or for a month-to-month Service Plan (" Non-Term Service Plan"). We determine the Service Plan for which you qualify. We may offer non-identical Service Plans to different individuals or entities. Services and coverage under some Service Plans may be more limited than available under other Service Plans. Your Service Plan sets out the charges for Services and is your Service Plan until that Service Plan is changed, you switch to a different Service Plan, or your Services terminate. Your Service Plan may require that you make a deposit, prepayment, or a series of deposits or prepayments, or be subject to an account spending limit, before Services are activated or maintained. Changing Service Plans If you are on a Non-Term Service Plan, you may change to a different Service Plan for which you qualify. Any change is effective at the start of your next full invoicing cycle unless otherwise specified by us at the time that you place your change order. If you change or add a different Service Plan or service feature and the change is effective prior to the start of your next full invoicing cycle, you will be invoiced a prorated amount. We may require a service charge for implementing any change directed by you as well as the Service Plan or optional service features you select. If you are on a Term Service Plan, your ability to change to another Service Plan may be limited and we may require you to pay a termination fee as set out in your Service Plan. Use of Services and Equipment; Availability You must be at least 18 years old to subscribe to our Services. We may require you to provide proof of your age and identity. If you are under 18 years old you may be eligible for certain Services that have Account Spending Limits if a person 18 years or older is also named as a subscriber on the Account. Services and equipment may not be used for any unlawful, fraudulent or abusive purpose. By requesting Services, you agree that you will not use Services and equipment in any unlawful, fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone. Services are available within the operating range of the Sprint PCS Network. Coverage Terms and Conditions & Warranty Information 121 15 Warranty/ Terms and Conditions 127 and quality of Services may be affected by conditions within or beyond our control, including atmospheric, geographic, or topographic conditions. We do not guarantee that there will be no interruptions or delays in Services. Your Sprint PCS Phone^Ù will not accept the services of any wireless provider other than Sprint PCS (but see Roaming). Number We assign a phone number (" Number") to the phone or other equipment used by you on the Sprint PCS Network. We may change the Number without compensation by giving you prior notice. You do not own the Number. You may not modify the Number we program into any phone or other equipment. Phone Activation Fee You may be required to pay a non-refundable phone activation fee when you activate a new Number, have us switch a Number to a different phone, we activate a different phone on your existing account or your Service Plan says so. Details on any applicable phone activation fee are set out in your Service Plan or can be obtained by calling Sprint PCS Customer Care. Charges For most forms of wireless Service, your usage will be charged from the time you first initiate contact between your phone or other wireless device and the network until the network connection is broken, whether or not you are successful in connecting with the service with which you seek to connect, even if the connection is later broken or dropped. An exception is that you are not charged for voice calls that are not completed. You are charged for completed calls to your Number from the time shortly before the phone starts ringing until the call is terminated by either party. You will be charged peak rates for the entire duration of calls initiated during the peak time periods applicable to your Service. You will be charged off-peak rates for the entire duration of calls initiated during the off-peak time periods applicable to your Service. In addition to these usage charges, you may be charged for recurring monthly service charges, applicable local and long-distance toll charges, other usage charges, connection fees, roaming charges, directory assistance, call completion charges, optional features you select at an extra cost, and taxes and other regulatory related charges. Charges for most Services are incurred in one-minute increments, with partial minutes of use rounded up to the next highest minute. You must pay, by each invoice due date, all charges for Services provided to the Number for each phone or other equipment that our records show you activated, no matter who actually uses or has possession of the phone or other equipment at the time Services are provided. Voice Command Sprint PCS Voice Command SM is an optional service that allows you to place calls by using speech recognition technology. Calls to 911 or similar emergency numbers cannot be placed through the Voice Command feature. Section 15 122 Terms and Conditions & Warranty Information 128 Airtime and applicable long distance charges for a call completed from your Number using the Voice Command feature begin when you press or activate the TALK or similar keys and end when your call is terminated by hitting the END key or by returning to the Voice Command platform. If you initiate and complete another call without leaving the Voice Command platform, a separate charge for that call will begin from the time the previous call was terminated. Airtime and applicable long distance charges will be applied to the entire length of a completed call initiated from Voice Command. Using Directory Assistance to input names into your Voice Command address book will incur additional charges. Details on charges for the Voice Command feature can be found in the marketing materials for this feature, by visiting www. sprintpcs. com or by calling Sprint PCS Customer Care. Invoicing Invoicing cycles are approximately 30 days in length. Invoicing cycles and dates may change from time to time. Except as otherwise provided in your Service Plan, monthly recurring charges (MRCs) are invoiced one invoicing cycle in advance. Charges for Services are usually invoiced as soon as possible after the charges accrue. We may, however, invoice you for usage and charges occurring before the invoicing cycle being invoiced, if they were not previously invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes will be applied to your Service Plan minutes for the current invoicing cycle. However, if you change your Service Plan between the time the usage was incurred and the beginning of the current invoicing cycle, those minutes from the prior invoicing cycle will be charged at the rate per minute for usage over included minutes provided in the Service Plan in effect at the time the usage was incurred. Payment If you have authorized payment for Services or equipment by credit card or by debiting a bank account, no additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment. We reserve the right to require payment by money order, cashier's check or other secured form of payment. If we take action to receive payment beyond invoicing you for charges for Services or equipment, you must pay our costs and expenses of collection, including attorneys' fees and expenses, the fees of any collection agency and court costs. If we act as an invoicing agent for a third-party service provider, payments received are first applied to amounts due and owing to us and any remaining amounts are applied to sums due and owing to the third-party service provider. We may charge an additional fee for any check or other negotiable instrument endorsed by you and returned unpaid by a financial institution for any reason. You may be charged fees for certain methods of payment. Terms and Conditions & Warranty Information 123 15 Warranty/ Terms and Conditions 129 Late Payment Charges Payment is past due if we do not receive it by the due date shown on your invoice. Any payment for Services and equipment not made when due accrues late charges until paid at the rate of 1. 5% per month or at the highest rate allowed by law. Late charges are prorated daily for each day that payment is past due, but are not compounded monthly. Acceptance of late or partial payments (even if marked "paid in full") does not waive our right to collect all amounts that you owe us. Disputed Charges You must raise any dispute that you have about any charges invoiced to you within 15 days of the date of the invoice or you have accepted the invoice. You may notify us of any dispute by notifying Sprint PCS Customer Care. Calls to our sales or general business offices are not notice of a dispute. If disputed invoice procedures are described on the invoice, you must follow them. Termination. Non-Term Service Plan. If you are on a Non-Term Service Plan you may terminate Services at any time by giving us notice. Subject to the terms of this Agreement, we may terminate Services at any time, with or without notice. We may deactivate any Number before you receive notice of termination without liability to you. Termination by either of us may be with or without cause. Termination. Term Service Plan. If you are on a Term Service Plan (1) your ability to terminate Services before the end of the term is limited, (2) your ability to change to another Service Plan before the end of the term may be limited, and may result in a termination or activation fee, (3) you may be required to pay a termination fee, (4) we may not terminate Services without cause before the end of the term and (5) if we terminate Services for cause before the end of the term, you may be required to pay a termination fee. No termination fee is charged if you terminate a Term Service Plan within 14 days of activation of your Sprint PCS Phone. During the term we must give each other notice to terminate Services. At and after the expiration of the term, you may terminate Services at any time by giving us notice and we may, subject to this Agreement, terminate Services at any time, with or without notice. Termination. General. Regardless of whether you have a Non-Term or a Term Service Plan, we may terminate or suspend Services to you without liability (1) if you breach any provision of this Agreement (including if you fail to pay any charges for Services), or (2) if you fail to pay any charges due us for equipment or otherwise. If you promptly cure the breach, we may, but are not obligated to, reactivate Services to you. You must pay all charges for (a) Services provided before termination of a Number and (b) equipment, regardless of who terminates Services. If Services are terminated before the end of your current invoicing cycle, (i) the monthly recurring charge is not prorated to the date Section 15 124 Terms and Conditions & Warranty Information 130 of termination, and (ii) you will not receive a credit or refund for any unused minutes in your Service Plan. Account Spending Limit If we agree to provide Services to you on an Account Spending Limit basis, we will tell you your Account Spending Limit before we start Services to your Number, or as reasonably practicable after the limit is imposed. If we require a deposit for you to establish or keep Services on an Account Spending Limit basis, we will hold the deposit as partial guarantee of payment for Services (see Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit. Services are restored when you have paid any past due balance and pay a specified minimum amount to reduce your account balance below your Account Spending Limit. We may change this minimum amount at any time upon notice to you. You may pay any past due balance and the minimum amount by any method authorized by Sprint PCS. Call Sprint PCS Customer Care for information about authorized methods of making these payments. We may charge you a fee for calls that involve our live customer care services. If we provide Services to you on an Account Spending Limit basis, Services and coverage may be limited in certain ways. You must pay all charges for Services even if they exceed the amount of your Account Spending Limit. Deposits If we require a deposit for you to establish or keep Services, we will hold the deposit as partial guarantee of payment for Services. We may change the deposit amount at any time to reflect revised estimated monthly charges based upon your usage. A deposit may not be used to pay any invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest on the deposit is subject to change. We may mix deposits with our other funds. If Services are terminated for any reason, we may, without notice to you, apply your deposit toward payment of outstanding charges and return any excess to you at your last known address within 75 days after termination of Services. If the U. S. Postal Service cannot deliver the money to you and returns it to us, we will hold it for you for one year from the date of return and, during that period, we may charge a monthly servicing fee against the deposit balance. Any money held during this one-year period will not accrue interest for your benefit. You forfeit any portion of the money left after the one-year period. Wireless Web and Voice Portal Services Wireless Web Services are part of the Services that can be obtained through Sprint PCS. Wireless Web Services may not be immediately available in some Terms and Conditions & Warranty Information 125 15 Warranty/ Terms and Conditions 131 Sprint PCS affiliate markets. Use of Wireless Web Services requires a wireless data compatible phone or certain other equipment (or both) and is subject to any memory, storage or other limitation in the phone or other equipment. The Caller ID blocking feature is not available when using Wireless Web Services. For data calls (including Wireless Web and Voice Portal calls) that are attempted, but not completed, you are charged for the time during which the network attempts to connect the call. You are charged for time spent connected to the Wireless Web or Voice Portal, including time spent browsing on the Internet or Voice Portal and reviewing or scrolling through Internet information on-line while still connected to the Sprint PCS Network. Not all Internet sites can be accessed and you may receive an error message if you attempt to access a site that cannot be accessed through Wireless Web Services. You are also charged for Wireless Web connections to review your Sprint PCS account information. Wireless Web Services and Voice Portal data calls may not be available when you are roaming off the Sprint PCS Network. Wireless Web Services are not available to you if you are on a Sprint PCS Prepaid Service Plan. If you receive Services on an Account Spending Limit basis, you may be limited in the Wireless Web and Voice Portal Services available to you. Call Sprint PCS Customer Care or visit our web site at www. sprintpcs. com for availability and equipment compatibility information. Specific additional information about Wireless Web Services and Voice Portal Services, including pricing, included minutes and combining with other Service Plans, is available in our standard sales collateral for Sprint PCS Wireless Web Services and Voice Portal Services or at www. sprintpcs. com. Sprint PCS is not a publisher of third party content that can be accessed through Wireless Web Services or Voice Portal Services. Sprint PCS is not responsible for any opinions, advice, statements, services or other information is provided by third parties and accessible through Wireless Web Services or Voice Portal Services. Neither Sprint PCS nor its vendors or licensors guarantees the accuracy, completeness or usefulness of information that is obtained through the Wireless Web Services or Voice Portal Services. You are responsible for evaluating such content. Taxes and Other Regulatory Related Charges We invoice you for taxes, fees and other charges levied by federal, state or local authorities, or foreign government on Services. We also assess charges associated with regulatory mandates and obligations, such as Universal Service and Enhanced 911 service. If you claim any tax exemption, you must provide us with a valid tax-exempt document. Any tax exemption applies only from the date we receive a valid tax-exempt document. Roaming Calls made outside of your Home Service Area and outside of the Sprint PCS Network are "roaming" calls. Your Sprint PCS phone is specifically designed and engineered to work only on the Sprint PCS Network. It works on another CDMA PCS provider's system only when a roaming agreement is in place between Sprint PCS and the other provider. If your Sprint PCS Phone is a Section 15 126 Terms and Conditions & Warranty Information 132 dual-mode phone, it works on both a CDMA PCS provider's system (in addition to the Sprint PCS Network) and a wireless analog telecommunications provider's system only when roaming agreements are in place between Sprint PCS and the other providers. If we do not have a roaming agreement in place, you may be able to place roaming calls "manually" by using a valid credit card. If there is a gap or other interruption of coverage within a Sprint PCS coverage area that prevents connection with the Sprint PCS network and your dual-mode phone is set to roam automatically when outside Sprint PCS coverage, you may incur roaming fees within a Sprint PCS coverage area. Certain features are not available when roaming. Roaming rates may be different from and higher than the rates you pay for calls within your Sprint PCS Home Service Area and on the Sprint PCS Network. Roaming charges are invoiced according to the practices of the roaming service provider. When roaming, you are subject to the limitation of liability provisions and other applicable rules imposed by the roaming service provider. Interruption of Service We may give credit for a continuous interruption of Services for more than 24 hours on a case-by-case basis. Interruptions caused by your negligent or willful actions, or by failure of equipment or service not provided by us, or by causes beyond our reasonable control, do not qualify for credit. We may provide you with an airtime credit of one minute for a call that is disconnected because of transmission limitations caused by atmospheric, geographic or topographic conditions and that you redial within one minute of disconnection. You must notify us within 24 hours of the disconnection to request credit. Phones and Other Equipment Phones and other equipment may be purchased and returned as provided in the purchase documents. We are not the manufacturer of the phones or other equipment. The only warranties on the phones or other equipment are any limited warranties extended by the manufacturers. We have no liability in connection with the phones and other equipment or for the manufacturers' acts or omissions. Lost or Stolen Equipment If your phone or other equipment is lost or stolen, you must notify us by calling Sprint PCS Customer Care. You are responsible for all charges for Services provided to the Number for the lost or stolen equipment before you notify us of the loss or theft. We will deactivate Services to the Number upon notification to us of any loss or theft. You may be required to provide evidence of the loss or theft (for example, a police report or sworn statement). If the equipment is later found, we may require that you exchange it for another phone or other equipment before we reactivate Services (if we do reactivate Services), as well as require you to pay a reactivation fee. We will deactivate Services to any Number without prior Terms and Conditions & Warranty Information 127 15 Warranty/ Terms and Conditions 133 notice to you if we suspect any unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us in investigating suspected unlawful or fraudulent use. Caller ID If you do not want people you call to get the Number assigned to your phone, you must call Sprint PCS Customer Care for information about automatic Caller ID blocking. The Number assigned to your phone can be blocked on a per-call basis by dialing *67 + Destination Number + OK, but Caller ID delivery resumes on the next call you make. Caller ID display on incoming calls to your Number depends on receiving the information from the calling party. TTY Access A TTY (also known as TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Pay-Per-Call Service We will not complete calls from your Number to 900, 976 and similar numbers for pay-per-call services. International Calling You may be limited in the international destinations that you can call with Services. You should contact Sprint PCS Customer Care for information about international destinations that you cannot call. Limitation of Liability Except as otherwise provided in this section, our sole liability to you for any loss or damage arising out of providing or failing to provide Services (including mistakes, omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases related to a specific piece of equipment, the prorated MRC for Services to the piece of equipment during the affected period, or (2) in cases not related to a specific piece of equipment, the prorated MRCs for Services to you during the affected period. Neither we nor our vendors, suppliers or licensors are liable for any damage arising out of or in connection with: a) any act or omission of any telecommunications service or other service provider other than us; b) any directory listing; c) any dropped calls or inability to place or receive calls; d) any interruption of Services, including interruptions caused by equipment or facilities failure or shortages, transmission limitations or system capacity limitations; Section 15 128 Terms and Conditions & Warranty Information 134 e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services; f) the use of Sprint PCS Wireless Web Services, including the accuracy or reliability of any information obtained from the Internet using Sprint PCS Wireless Web Services or from Voice Portal Services, or Internet services, content or applications not supported by Sprint PCS; g) any late or failed message delivery; h) any interruption or failure of 911 or E911 emergency services or identification of the Number, address or name associated with any person accessing or attempting to access emergency services from your phone; i) the installation or repair of any products or equipment by parties who are not our authorized employees or agents; j) events due to factors beyond our control, including acts of God (including, without limitation, weather-related phenomena, fire or earthquake), war, riot, strike, or orders of governmental authority; k) any act or omission of any third party or independent contractor that offers products or services in conjunction with or through the Services, or l) your negligent or intentional act or omission. NO CONSEQUENTIAL OR OTHER DAMAGES UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT. Indemnification You indemnify and defend us, our partners, directors, officers, employees and agents from and against any claim, action, damage, liability and expense arising out of or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any communications you make or receive using the Services. This indemnification extends to and includes any attorney's fees and costs incurred by us arising from any actions or claims to which this indemnification applies, or from the contesting of the applicability of this provision. This section survives termination of this Agreement. ARBITRATION OF DISPUTES ANY CLAIM, CONTROVERSY OR DISPUTE, WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, RELATED DIRECTLY OR INDIRECTLY TO Terms and Conditions & Warranty Information 129 15 Warranty/ Terms and Conditions 135 THE SERVICES, WHETHER BETWEEN THE COMPANY AND THE CUSTOMER OR BETWEEN THE COMPANY OR THE CUSTOMER, ON THE ONE HAND, AND EMPLOYEES, AGENTS OR AFFILIATED BUSINESSES OF THE OTHER PARTY, ON THE OTHER HAND, SHALL BE RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION. A single arbitrator engaged in the practice of law will conduct the arbitration under the rules of the American Arbitration Association. The arbitrator will be selected in accordance with AAA procedures from a list of qualified people maintained by the AAA. All expedited procedures prescribed by the AAA rules will apply, and each party will bear their own costs and attorney's fees. No discovery will be permitted, except that the parties will exchange, thirty days prior to the hearing on their dispute, all documents to be submitted to the arbitrator, including any reports or summaries, and a list of the names and addresses of those persons to be called to testify. Following exchange of this information, the parties may agree to waive a hearing. The arbitrator will have authority only to award compensatory damages and will not have authority to award punitive damages, lost profits, or other non-compensatory damages. The arbitrator's decision and award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction. The arbitrator's decision must not contain findings of fact or conclusions of law. If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party filing that action must pay the other party's costs and expenses incurred in seeking such stay or compelling arbitration, including attorney's fees. Notices You may get our current address for written notice by calling Sprint PCS Customer Care. Written notice to you is sent to your last known address in our invoicing records. Written notice is deemed delivered 3 days after deposit in the U. S. mail, postage prepaid, and properly addressed. Unless required by this Agreement or Applicable Laws, (1) you may notify us by calling Sprint PCS Customer Care, and (2) we may notify you by leaving a message for you on your Sprint PCS Phone, answering machine or with your answering service. Notice addresses may be changed by giving notice as provided in this section. Choice of Law; Jurisdiction This Agreement is governed by and must be construed under federal law and the laws of the State of Kansas, without regard to choice of law principles. Section 15 130 Terms and Conditions & Warranty Information 136 You agree to submit yourself to the personal jurisdiction of the courts in the State of Kansas. General If either of us does not enforce any right or remedy available under this Agreement, that failure is not a waiver of the right or remedy for any other breach or failure by the other party. Our waiver of any requirement in any one instance is not a general waiver of that requirement and does not amend this Agreement. If any part of this Agreement is held invalid or unenforceable, that part is interpreted consistent with Applicable Laws as nearly as possible to reflect the original intentions of the parties and the rest of this Agreement remains in full force and effect. Section headings are for descriptive purposes only and are not used to interpret this Agreement. You may not assign this Agreement to any other person or entity without our prior written approval. This Agreement (including any referenced documents and attachments) makes up the entire agreement between you and us and replaces all prior written or spoken agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of the Agreement survive termination of this Agreement. This Agreement is subject to any applicable federal and state law (collectively, "Applicable Laws"). If there is a conflict, the Service Plan (including any Term Service Plan) controls over the Terms. The following provisions are not generally applicable and apply only to customers whose Service Plans include these terms: Traveling If you are making or receiving calls outside you Home Service Area but on the Sprint PCS Network, you may be charged for Services at a "travel" rate for both outgoing and incoming traveling calls. Long distance charges may not be included in the travel rate. Traveling charges do not apply if you subscribe to a Home Rate USA plan or to both Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-Free USA for more information.) You do not have to register your Number when traveling outside your Home Service Area. Home Rate USA This service lets you make or receive calls from anywhere on the Sprint PCS Network at your Home Service Area airtime rates. Toll-Free USA This service lets you call from anywhere on the Sprint PCS Network to anywhere in the United States, Puerto Rico and the U. S. Virgin Islands and be charged at your Home Service Area airtime rates, with no additional long distance charges. If you have Home Rate USA but do not have Toll-Free USA, and if you make a long distance call outside of your defined local calling area, you are invoiced for the long distance charges. Terms and Conditions & Warranty Information 131 15 Warranty/ Terms and Conditions 137 Manufacturer's Warranty 12 Month Limited Warranty Audiovox C Communications C Corp. ( (the C Company) w warrants t to t the original r retail p purchaser o of t this A Audiovox h handheld p portable c cellular telephone, t that s should t this p product o or a any p part t thereof d during n normal consumer u usage a and c conditions, b be p proven d defective iin m material o or workmanship t that r results iin p product f failure w within t the f first t twelve ( (12) month p period f from t the d date o of p purchase, s such d defect( s) w will b be r repaired or r replaced ( (with n new o or r rebuilt p parts) a at t the C Company's o option, without c charge f for p parts o or llabor d directly r related t to t the d defect( s). The a antenna, k keypad, d display, r rechargeable b battery a and b battery c charger, if iincluded, a are s similarly w warranted f for t twelve ( (12) m months f from d date o of purchase. This W Warranty e extends o only t to c consumers w who p purchase t the p product iin the U United S States o or C Canada a and iit iis n not t transferable o or a assignable. This W Warranty d does n not a apply t to: (a) Product s subjected t to a abnormal u use o or c conditions, a accident, mishandling, n neglect, u unauthorized a alteration, m misuse, iimproper installation o or r repair o or iimproper s storage; (b) Product w whose m mechanical s serial n number o or e electronic s serial number h has b been r removed, a altered o or d defaced. (c) Damage f from e exposure t to m moisture, h humidity, e excessive temperatures o or e extreme e environmental c conditions; (d) Damage r resulting f from c connection t to, o or u use o of a any a accessory o or other p product n not a approved o or a authorized b by t the C Company; (e) Defects iin a appearance, c cosmetic, d decorative o or s structural iitems s such as f framing a and n non-o operative p parts; (f) Product d damaged f from e external c causes s such a as f fire, f flooding, d dirt, sand, w weather c conditions, b battery lleakage, b blown f fuse, t theft o or improper u usage o of a any e electrical s source. Section 15 132 Terms and Conditions & Warranty Information 138 The C Company d disclaims lliability f for r removal o or r reinstallation o of t the product, f for g geographic c coverage, f for iinadequate s signal r reception b by t the antenna o or f for c communications r range o or o operation o of t the c cellular system a as a a w whole. To o obtain r repairs o or r replacement w within t the t terms o of t this W Warranty, t the product s should b be d delivered w with p proof o of W Warranty c coverage ( (e. g. d dated bill o of s sale), t the c consumer's r return a address, d daytime p phone n number and/ or f fax n number a and c complete d description o of t the p problem, transportation p prepaid, t to t the C Company a at t the a address s shown b below o or to t the p place o of p purchase f for r repair o or r replacement p processing. I In addition, f for r reference t to a an a authorized W Warranty s station iin y your a area, you m may t telephone iin t the U United S States ( (800) 2 229-1 1235, a and iin C Canada (800) 4 465-9 9672 ( (in O Ontario c call 9 905-7 712-9 9299). THE E EXTENT O OF T THE C COMPANY'S L LIABILITY U UNDER T THIS W WARRANTY IS L LIMITED T TO T THE R REPAIR O OR R REPLACEMENT P PROVIDED A ABOVE A AND, IN N NO E EVENT, S SHALL T THE C COMPANY'S L LIABILITY E EXCEED T THE PURCHASE P PRICE P PAID B BY P PURCHASER F FOR T THE P PRODUCT. ANY I IMPLIED W WARRANTIES, I INCLUDING A ANY I IMPLIED W WARRANTY O OF MERCHANTABILITY O OR F FITNESS F FOR A A P PARTICULAR P PURPOSE S SHALL BE L LIMITED T TO T THE D DURATION O OF T THIS W WRITTEN W WARRANTY. A ANY ACTION F FOR B BREACH O OF A ANY W WARRANTY M MUST B BE B BROUGHT WITHIN A A P PERIOD O OF 1 18 M MONTHS F FROM D DATE O OF O ORIGINAL PURCHASE. I IN N NO C CASE S SHALL T THE C COMPANY B BE L LIABLE F FOR A ANY SPECIAL C CONSEQUENTIAL O OR I INCIDENTAL D DAMAGES F FOR B BREACH O OF THIS O OR A ANY O OTHER W WARRANTY, E EXPRESS O OR I IMPLIED, WHATSOEVER. T THE C COMPANY S SHALL N NOT B BE L LIABLE F FOR T THE D DELAY IN R RENDERING S SERVICE U UNDER T THIS W WARRANTY O OR L LOSS O OF U USE DURING T THE T TIME T THE P PRODUCT I IS B BEING R REPAIRED O OR R REPLACED. No p person o or r representative iis a authorized t to a assume f for t the C Company any lliability o other t than e expressed h herein iin c connection w with t the s sale o of this p product. Terms and Conditions & Warranty Information 133 15 Warranty/ Terms and Conditions 139 Some s states o or p provinces d do n not a allow llimitations o on h how llong a an implied w warranty llasts o or t the e exclusion o or llimitation o of iincidental o or consequential d damage s so t the a above llimitation o or e exclusions m may n not apply t to y you. T This W Warranty g gives y you s specific llegal r rights, a and y you m may also h have o other r rights w which v vary f from s state t to s state o or p province t to province. IN U USA: AUDIOVOX C COMMUNICATIONS C CORP. 555 W Wireless B Blvd. Hauppauge, N NY 1 11788 (800) 2 229-1 1235 IN C CANADA: AUDIOVOX C CANADA L LTD. 5155 S Spectrum W Way, U Unit # #5 Mississauga, O Ontario L L4W 5 5A1 (800) 4 465-9 9672 Section 15 134 Terms and Conditions & Warranty Information 140 Index A AC Adapter 16 Answering Calls 22 AOL Instant Messenger 94 Auto Hyphenation 68 Automatic Answering 71 Automatic Phone Lock 74 Automatic Retry 69 B Backlight Time Length 63 Battery Alarm 66 Capacity 14 Charging 15 Installing 14 Removing 15 C Call Forwarding 39 Call Guard 20 Call History Erasing 77 Making a Call 51 Options 50 Prepending a Number 51 Saving a Number 51 Viewing 50 Call Timers 66 Erasing 77 Call Waiting 38 Caller ID 38 Caller ID Alert 65 Clock Adjustment 67 Clock Alarm 67 Clock Indicator 67 Contrast 63 Countdown Timer 68 D Data/ Fax Mode 63 Receiving 64 Display Screen 12 DTMF 64 E Emergency Call Mode 27 Emergency Calls 108 Locating Position 27 Emergency Dialing One-Touch 28, 76 Emergency Numbers Calling 27 Programming 76 Entering Characters Character Input Mode 34 T9 Text Input 35 Tapping the Keypad 34 G Greeting 62 I Incoming Call Notification 26 Internal Phone Book Adding a New Entry 54 Adding a Phone Number 58 Dialing Entries 56 Dialing with Pauses 60 Editing an Entry 57 Entry Options 55 Erasing 77 Finding Entries 55 Prepending a Number 56 Secret Entries 59 K Key Tone Length 65 L Language Selection 68 Locating Position 72 Locking the Keypad 75 Locking Your Phone 74 Index 135 19 Index 141 M Making Calls 22 Menu Diagram 33 Menu Navigation 32 Message Types 42 Messaging Feature Settings 48 Missed Call Notification 23 Muting 23 O One Minute Beep 66 P PRL ID 69 Q Quick Dialing 29, 71 R Redial Soft Key 72 Resetting Your Phone 78 Restricting Calls 75 Ringer Type Selecting 62 Selecting for an Entry 58 Roam Ringer 64 Roaming Analog Networks 18 Other Digital Networks 18 Roam Mode 19 Roaming Calls 20 S Safe Use AC Adapter 107 Battery 106 Phone 103 Safety Information 109 SAR Information 112 Scratch Pad Dialing 29 Security Code 74 Changing 76 Service Mode Alert 65 SID 69 Single Beep Alert 65 Software Version 69 Speakerphone 23 Speed Dialing 29 Sprint PCS Services Billing Information 7 Customer Care 6 Directory Assistance 7 Getting Started 4 Operator Services 7 Sprint PCS Voice Command 24 T T9 Text Input 35 Termination General 124 Non-Term Service Plan 124 Term Service Plan 124 Terms and Conditions 120 Three-Way Calling 39 TTY Mode 70 Turning Your Phone On 4 U Unlock Code 74 Changing 75 Unlocking Your Phone 5 V Vibrating Alert 70 Voice Registration 80 Voice-Activated Dialing 71, 81 Voicemail 42 Alert 43 Clearing the Icon 44 Retrieving 43 Setting Up 5 Volume Conversation 22 Key Tone 64 Ringer 62 W Warranty 132 136 Index 142 Web Alerts Displaying 47 New Alerts 47 Web Messages Displaying 45 Extracting Numbers 46 New Messages 45 Options 46 Sending 44 Wireless Phones Consumer Update 113 Wireless Web Browser 85 Browser Menu 89 Browser Setting 90 Games 92 Home Page 86 My Wireless Web 92 Web Guard 87 Wireless Web Connection 98 Wireless Web Mail 93 Wireless Web Short Mail 95 Wireless Web Updates 97 Index 137 19 Index 143